The Role
Senior Business Analyst responsible for gathering and clarifying requirements, facilitating workshops, managing stakeholders, optimizing workflows, and aligning solutions with business goals. The role focuses on customer-centric process improvement, automation, regulatory compliance, risk mitigation, and banking operations. Candidates should have extensive Pega Smart Dispute and banking experience, familiarity with BPM tools, and experience delivering solutions using Agile or Scrum methodologies.
Summary Generated by Built In
Experience: 8+ Years
Location: US
Notice Period: Immediate - 30days
Requirements
- We are seeking a highly experienced Senior Business Analyst with deep expertise with 10+ years of experience in Pega Smart Dispute and a strong background in the banking and financial services sector.
- Facilitate workshops and discussions to gather and clarify requirements.
- Engage and manage stakeholders across various teams, ensuring alignment on project deliverables.
- Propose streamlined workflows and automation or redundancies.
- Ensuring the requirements align with business goals
- Ensure systems and processes comply with local and international regulations
- Identify potential risks and developing mitigation strategies
- Keeping abreast of regulatory changes and updating the processes accordingly.
- Better understand the customer needs and preferences to deliver the right products and services for enhancing customer satisfaction.
- Automation mindset for process optimizations, operational efficiency improvements.
- A motivated BA with a proven history of delivering the customer centric solutions across various domains in the Banking industry.
- Experience in any BPM tool, Pega skill is a bonus for this role.
- Experience in software development methodologies such as agile/Scrum.
Skills Required
- 8+ years of professional experience
- 10+ years of experience with Pega Smart Dispute
- Strong background in banking and financial services
- Experience delivering customer-centric solutions in the banking industry
- Experience with business process management tools
- Pega expertise
- Experience with software development methodologies, including Agile or Scrum
- Immediate to 30-day notice period
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The Company
What We Do
Truviq Systems is a Hyderabad-based technology and IT services company that helps enterprises modernize operations through intelligent automation, AI-driven decisioning, workflow orchestration, and digital transformation. Its capabilities include BPM and Pega consulting, enterprise architecture, software solutions, robotic process automation, DevOps, mobile development, and healthcare workflow automation spanning prior authorization, claims and appeals, and care management for US and European markets.
