Top Artificial Intelligence Operations & Support Jobs

Supports company operations by managing executive calendars, scheduling, travel coordination, expenses, invoices, office needs, onboarding logistics, events, and special projects. The role requires discretion, strong writing, follow-through, comfort with ambiguity, and proficiency with modern workplace tools. It may grow into ownership of finance operations, recruiting, legal administration, or people operations.

Owns data-source discovery and vendor negotiations, revenue operations, CRM governance, sales efficiency, go-to-market analytics, finance operations, budgeting, and ambiguous strategic initiatives. The role partners closely with sales, marketing, engineering, and leadership to improve systems, secure proprietary data, establish business metrics, and support company growth.

Works directly with the founder to translate company priorities into execution across hiring, operations, go-to-market, finance, and team systems. Brings structure to fast-moving workstreams, drives follow-through on critical decisions, and helps build scalable operating processes that support company growth and clarity.

Provides executive administrative support to two vice presidents and operational support for global AI, software, hardware systems, integrity, and productivity teams. Responsibilities include calendar and travel management, expense reports, invoices, purchase orders, executive presentations, reporting, cross-functional coordination, scheduling, team events, and special projects. The role requires anticipating leadership needs, resolving logistical conflicts, improving operational processes, and bringing structure to a fast-paced startup-like environment.

Own the customer support queue for an accounting SaaS platform, diagnosing issues through data, logs, queries, and ERP integrations. Resolve problems end to end, including shipping well-understood fixes with AI coding tools. Manage incidents, communicate with customers, identify product trends, build monitoring and support automation, improve knowledge systems, and coordinate with Product, Engineering, AM, and CSM teams. The role requires strong accounting knowledge, technical curiosity, clear communication, and sound prioritization under pressure.

Provides frontline technical support for medical ultrasound devices through inbound calls and emails. Troubleshoots field failures, creates service cases, problem reports, and RMAs, follows up on device returns, and documents complaints under quality standards. Conducts pre- and post-sale technical calls, gathers voice-of-customer insights, updates procedures, and collaborates with accounting, regulatory, logistics, supplier quality, and engineering teams.

Build and own technical systems supporting go-to-market teams, including Salesforce integrations, data pipelines, lead routing, campaign automation, account-health tools, and GTM data foundations. Translate ambiguous business needs into reliable software, internal applications, and maintainable workflows. Partner with sales, marketing, customer success, and leadership to improve data quality, automation, reporting accessibility, and operational efficiency.

Provide executive support to the CEO and leadership team by managing calendars, travel, meetings, and confidential information. Own Newark office operations, including supplies, vendors, facilities, events, and workplace organization. Support onboarding and recruiting coordination while tracking action items and cross-functional follow-through. The role requires initiative, discretion, organization, adaptability, and comfort working independently in a fast-paced startup environment.

Leads Omni’s Revenue Operations function by managing the RevOps team, building scalable Salesforce systems, improving forecasting and reporting, deploying AI-enabled workflows, and connecting sales, marketing, partnerships, customer success, and finance operations. The role owns capacity planning, revenue data quality, compensation and deal processes, customer lifecycle handoffs, and executive business reviews while remaining hands-on with systems, analytics, and process improvement.

Supports global revenue operations through territory and quota planning, KPI reporting, performance analysis, dashboard development, AI-enabled workflow improvements, deal desk execution, CRM governance, and commercial process optimization. Partners with Sales, Marketing, Customer Success, Enablement, and Finance to improve productivity, data quality, and operational effectiveness.