About Us
We're Queue, the world's first fully autonomous robotic pharmacy. We go from sealed wholesale bottles to filled, verified prescription vials with zero human involvement.
We built Queue because no one should ever have to wait in line for the medicines they need. One in three US pharmacies has shut down. Pharmacists are overworked to a breaking point. And patients are paying the price. Queue fixes that. Pharmacists get to practice pharmacy again — counseling patients, catching interactions, doing the work only they can do. And patients get their prescriptions in 60 seconds or less, any time, anywhere.
We’re backed by over $18 million from Alleycorp, Riot Ventures, Ubiquity Ventures, House Capital, and others who believe the pharmacy system is broken and that robotics can fix it. Queue was founded by Nick Desai (6x founder, previously CEO of Heal) and Joshua Liu (previously Tesla, Waymo, and Zipline).
About the Role
We're looking for an exceptional Executive Assistant and Office Manager who thrives in fast-paced, high-ambiguity environments. You'll be the operational backbone of our Newark office — keeping founders focused, the team running smoothly, and the office humming. You'll wear many hats, switch gears constantly, and take pride in making things happen before anyone else realizes they need to.
This is not a role for someone who needs a lot of direction. We want someone who sees what needs to get done and does it.
Executive Support
Manage complex calendars, scheduling, and travel for the CEO and leadership team
Prepare materials and agendas for meetings with investors, partners, and customers
Anticipate needs and proactively remove friction from the founders' days
Office Management
Own day-to-day operations — supplies, vendors, facilities, and everything in between
Create a welcoming, organized environment that helps the team do their best work
Coordinate team events, off-sites, and culture moments
People & Operations
Support onboarding for new hires and recruiting coordination
Help track action items and cross-functional follow-through
Required Qualifications and Experiences
Exceptionally organized, but fluid when plans change
Resourceful — you figure things out, you don't wait to be told how
Calm under pressure with a bias toward action
Discreet and trustworthy with sensitive information
A clear, confident communicator
3+ years in an EA, office management, or operations role; startup experience a strong plus
How We Hire
Recruiter Screen: (30 min)
Leadership Interview: (30 min)
Leadership Interview: (45 min)
Leadership Interview: (45 min)
What We Offer
Meaningful work — Your contributions directly shape how the company operates at the highest level
Lean, empowered environment — No red tape, no layers of approval; you'll have real ownership and the trust to get things done
Complexity that keeps you sharp — You'll work at the intersection of fast-moving technology, mission-critical operations, and highly regulated industries — no two days the same
Compensation & Benefits
Competitive salary
Meaningful early-stage equity
Health, 401(k), unlimited PTO
Why Join Us Now?
Impact & Growth
Direct Patient Impact: Your work will improve healthcare outcomes for millions of patients
Market Leadership: Ground-floor opportunity to define an entirely new category of healthcare technology
Technical Innovation: Work on genuinely novel problems at the intersection of AI, robotics, and healthcare
Career Acceleration: High-visibility role with significant growth potential as the company scales
Team and Culture
World-Class Team: Work alongside exceptional engineers, AI researchers, and healthcare experts
Reports to the CEO with significant autonomy and influence
Innovation Focus: Culture that prioritizes breakthrough thinking and rapid experimentation
Mission-Driven: Team united around the goal of transforming healthcare through technology
Our Values
Servant Leadership: Make those around you better. We serve our teams the way Queue serves communities: 4,000 pharmacies close each year and deserts are spreading - we’re here to reverse that.
Do the Hard Things: Healthcare, hardware, and company-building are all hard. We do them anyway. Convenience for us is life-changing for those we serve.
Own Your Work: Be accountable; take pride in what you ship. Queue lives and dies by what you do - own it fully.
Default is Now: There’s never a better time than today. Default to action: what can we prove, learn, or simplify right now?
Contact: If you have any questions, please contact us at [email protected]
Skills Required
- Exceptional organization with flexibility when plans change
- Resourcefulness and ability to independently solve problems
- Calm under pressure with a bias toward action
- Discretion and trustworthiness with sensitive information
- Clear and confident communication skills
- 3+ years of experience in an executive assistant, office management, or operations role
- Startup experience
What We Do
Queue is a Silicon Valley healthcare-technology company building the world’s first fully autonomous robotic pharmacy. Its system converts sealed wholesale medication bottles into filled and verified prescription vials with zero human involvement. Combining robotics, hardware, software, and pharmacy operations, Queue aims to make prescriptions more accessible and affordable, deliver medicines in 60 seconds or less, and let pharmacists focus on counseling and clinical work.
