Top Operations & Support Jobs

Supports the Business Operating Systems team by improving operational processes, documentation governance, and manufacturing systems. Duties include building searchable repositories, establishing document lifecycle standards, developing standardized process templates, identifying documentation gaps, supporting system rollouts and training, and creating a playbook for manufacturing systems. The intern will also consolidate best practices, align workflows with organizational standards, and collect user feedback across pilot sites.

Administers and maintains the CRM system, including configuration, workflows, dashboards, integrations, user permissions, data quality, audits, and system support. Provides user training, resolves issues, manages imports and exports, documents procedures, collaborates with cross-functional stakeholders, and coordinates with vendors and developers on enhancements. The role also recommends process improvements and ensures effective CRM adoption and customer data management.

Leads the credit union’s IT strategy, infrastructure, cybersecurity, digital systems, and daily technology operations. Manages IT staff, vendors, cloud services, networks, servers, telecommunications, end-user support, policies, incident response, vulnerability management, and penetration testing. Oversees business continuity and disaster recovery planning, regulatory audits, risk assessments, and executive and board reporting while ensuring secure, reliable technology aligned with organizational objectives.

The Director of Revenue Operations partners with the CRO to orchestrate the B2B SaaS go-to-market engine. Responsibilities include owning forecasting and pipeline intelligence, running executive operating cadences, coordinating cross-functional execution, managing Salesforce and revenue systems, building AI-enabled automations, improving data integrity and productivity, and leading Marketing Operations and Sales Development technical resources.

Leads cross-functional operational excellence and process-improvement initiatives across CMC. Defines problems, analyzes root causes, designs future-state processes, facilitates decision-making, coaches teams, and drives sustained benefit realization. The role applies continuous-improvement methods, digital tools, automation, analytics, AI, and emerging technologies to simplify work, improve performance, and deliver measurable business value.

Lead development, revision, and maintenance of technical and administrative procedures supporting EPC activities. Partner with engineers and subject-matter experts to translate complex processes into clear, compliant documentation, support document control and change/configuration management, mentor junior staff, and ensure procedures meet regulatory and safety requirements while maintaining ability to obtain Q clearance.

Provides administrative support to a research group by managing calendars, email, travel, events, purchasing, reimbursements, grant documentation, visitor logistics, records, onboarding, websites, and confidential information. Works with the Principal Investigator, lab members, collaborators, and university staff. The role is suited to a recent graduate and includes training in university systems, research administration, and grant operations.

Provides administrative and document coordination support to architecture and interior design project teams. Responsibilities include preparing and maintaining project documents, coordinating meetings and schedules, managing records, tracking deliverables, supporting reporting and data entry, coordinating with vendors, assisting onboarding, and improving administrative processes. The role requires strong organization, communication, attention to detail, and proficiency with Microsoft Office.

Leads business execution for Payments Technology, overseeing approximately $200 million in budgets, forecasting, expense governance, investment oversight, workforce planning, organizational effectiveness, and financial controls. Serves as a trusted advisor to senior technology executives, coordinates strategic initiatives and governance routines, prepares executive reporting, manages client and stakeholder relationships, and supports risk, audit, compliance, and operational improvement activities across a global matrixed organization.

Supports business-critical trading and enterprise applications by resolving incidents, monitoring performance, conducting risk reconciliations, and supporting releases. Maintains application environments, coordinates with development and production teams, identifies risks and security issues, and communicates impacts to stakeholders. The role also coaches junior analysts, manages vendor and user relationships, and helps improve tooling, stability, and service quality across global operations.

Provide production support for Citi’s enterprise reference data applications. Responsibilities include resolving incidents, conducting root-cause analysis, supporting releases and infrastructure maintenance, maintaining monitoring and observability tools, improving application stability and recoverability, and automating operational processes. The role collaborates with development, infrastructure, business, and operations teams and requires expertise in Linux, shell scripting, monitoring platforms, containers, databases, messaging, APIs, and distributed application architecture.

Manage relationships and onboarding for new financial representatives from recruiting through transition, deliver training on policies and procedures, coordinate with recruiting, lead onboarding improvements, develop recruiting materials, and perform related duties.