Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Position Summary
The Senior Business Execution Lead is a senior member of the Payments Technology Business Execution team, supporting senior technology executives across a large-scale global organization. The role is responsible for driving financial management, organizational effectiveness, strategic execution, workforce planning, governance, and client engagement activities across key Payments Technology portfolios.
The successful candidate will directly support senior technology managers and have accountability for approximately $200 million in budget management, including expense governance, forecasting, investment oversight, client allocations, and financial transparency. The role also provides senior leadership across central portfolio management efforts, including governance of direct green budgets, client allocation methodologies, and ensuring overall Payments Technology Services (PTS) financial cleanliness and integrity. The position requires strong executive presence, financial acumen, and the ability to influence outcomes across senior technology, business, finance, and client stakeholders.
Key Responsibilities
Financial Management & Governance
- Manage and oversee a technology budget of approximately $200 million, ensuring alignment with strategic, operational, and financial objectives.
- Drive budgeting, forecasting, expense management, productivity tracking, resource planning, and investment governance activities.
- Lead financial reviews and provide recommendations on expenditure, investment, and resource allocation decisions.
- Provide senior leadership across centralized financial management initiatives, including direct green budget governance, client allocation processes, and financial planning activities.
- Ensure PTS financial cleanliness through accurate reporting, ownership alignment, expense governance, chargeback accuracy, and adherence to financial controls.
- Identify cost optimization opportunities and partner with Finance and technology leaders to improve productivity and financial efficiency.
- Develop executive-level financial reporting, metrics, and insights to support leadership decision-making.
Executive Support & Strategic Execution
- Serve as a trusted advisor to senior technology managers, supporting execution of strategic priorities and organizational objectives.
- Drive cross-functional initiatives and special projects, ensuring successful delivery against commitments.
- Coordinate leadership governance routines, operating reviews, business reviews, and strategic planning activities.
- Prepare executive communications, presentations, operating materials, and management reporting for senior leadership.
Client & Stakeholder Management
- Act as a key client-facing representative for Payments Technology, partnering with internal and external stakeholders on strategic and operational priorities.
- Build and maintain strong relationships across Technology, Product, Operations, Finance, Risk, and Business organizations.
- Support client engagements, business reviews, and governance forums, ensuring alignment between technology priorities and client expectations.
- Influence and drive outcomes across a highly matrixed global environment.
Organization & Workforce Management
- Support workforce planning, headcount governance, organizational design, and operating model reviews.
- Partner with senior leaders and HR to drive talent strategy, organizational effectiveness, and location strategy initiatives.
- Lead initiatives focused on improving operational efficiency, transparency, accountability, and organizational performance.
Risk, Controls & Compliance
- Ensure strong governance, risk management, and adherence to applicable policies and regulatory requirements.
- Support audit, regulatory, and control-related activities across the organization.
- Identify, assess, and escalate risks appropriately while driving timely remediation and resolution.
- Foster a culture of accountability, transparency, and sound control discipline.
Qualifications
- 10+ years of experience in Business Execution, Business Management, Chief of Staff, Strategy, Finance, Program Management, or Technology Management roles.
- Proven experience managing large-scale technology budgets and financial planning processes.
- Strong understanding of financial services, technology organizations, governance, and organizational management.
- Demonstrated client-facing experience with the ability to engage effectively with senior stakeholders.
- Exceptional communication, executive presentation, and stakeholder management skills.
- Strong analytical, financial, and problem-solving capabilities.
- Ability to influence and drive results across complex, global, matrixed organizations.
Education
- Bachelor's degree in BA, information Systems
- MBA (preferred)
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Job Family Group: Business Strategy, Management & Administration------------------------------------------------------
Job Family:Business Execution & Administration------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:Jersey City New Jersey United States------------------------------------------------------
Primary Location Full Time Salary Range:$176,720.00 - $265,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Nov 02, 2026------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 10+ years of experience in Business Execution, Business Management, Chief of Staff, Strategy, Finance, Program Management, or Technology Management roles
- Experience managing large-scale technology budgets and financial planning processes
- Strong understanding of financial services, technology organizations, governance, and organizational management
- Client-facing experience engaging effectively with senior stakeholders
- Exceptional communication, executive presentation, and stakeholder management skills
- Strong analytical, financial, and problem-solving capabilities
- Ability to influence and drive results across complex, global, matrixed organizations
- Bachelor's degree in Business Administration or Information Systems
- MBA
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
