Top Operations & Support Jobs

Manage FUSE’s technology systems, Salesforce platforms, AI enablement, vendor relationships, and operational workflows. Responsibilities include maintaining data integrity, developing automations, training staff, implementing AI guidelines, improving cross-department processes, overseeing filings, supporting audits and employee lifecycle activities, and assisting with financial planning. The role requires strong project management, technology adoption, stakeholder collaboration, and organizational skills in a fully remote environment.

Coordinates environmental testing work orders, customer appointments, and field technician schedules across multiple states and time zones. Maintains accurate records in JobNimbus, communicates schedule details and changes, monitors conflicts and delays, follows up on outstanding work, and supports testing department workflows. The role may expand into invoicing, billing, reporting, process improvement, and other operational responsibilities as proficiency develops.

Own enterprise customer support for GPU and AI infrastructure. Triage compute, networking, scheduling, orchestration, performance, hardware, and facility issues using monitoring tools. Respond to incidents, coordinate escalations with engineering and vendors, communicate clearly under pressure, and improve runbooks, SOPs, knowledge bases, and support processes. Participate in 24/7 shift coverage, including occasional after-hours, weekend, and holiday incident support.

Supports marketplace operations by coordinating instructor outreach, staffing and matching, issue resolution, onboarding, quality tracking, and candidate review. Documents and improves processes, implements AI-based workflow automations, manages email and SMS communications, and develops KPI reports and dashboards. The role also contributes to operational playbooks, special projects, and scaling initiatives in a startup environment.

Provides second-level help desk support in a 24/7 operations center. Resolves escalated incidents, monitors applications, services, and facility systems, coordinates outage response, maintains SOPs and incident records, supports quality assurance, and collaborates with engineers and system administrators. Requires shift work, strong troubleshooting and communication skills, 3–4 years of IT support experience, and the ability to obtain or maintain a DoD Secret clearance.

Provides technical and product support to field service teams, customers, clients, and distributors for medical device services. Responsibilities include answering support calls, triaging service requests, researching solutions, processing parts orders, reviewing work orders, maintaining product knowledge, updating CRM/CMMS records, and coordinating service, maintenance, calibration, repair, scheduling, and logistics activities.

Processes inbound and outbound hard-ticket orders, organizes and secures ticket inventory, quality-checks transactions, corrects and reports errors, schedules travel and meetings, and coordinates communication between teams. The role requires accurate data entry, attention to detail, reliable deadline management, strong communication, and willingness to learn company-specific systems and processes.

Provides high-level administrative and executive support to the Executive Director and Tribal Business Committee. Responsibilities include managing correspondence, records, schedules, meetings, travel arrangements, confidential documents, reports, agendas, minutes, and information requests. The role also conducts research, supports special projects, coordinates communications, and maintains confidentiality while applying tribal policies and organizational knowledge.

Assists assigned corporate departments with projects, meetings, operational functions, and process learning under mentor and manager guidance. Interns may work in cybersecurity, HR, treasury, sustainability, compliance, IT, procurement, or legal. Responsibilities include following company policies, maintaining professional conduct, working scheduled shifts, and completing related duties. The role requires current college or graduate enrollment, relevant academic experience, communication skills, teamwork, and flexibility for varied shifts and holidays.

Leads vegetation management operations across the Merrimack Valley, overseeing safety, staffing, training, logistics, profitability, budgeting, customer relationships, sales, and strategic planning. Manages large teams, equipment allocation, inventory, bids, operational efficiency, and cross-functional collaboration. Requires vegetation management experience, supervisory leadership, applicable pesticide and tree safety certifications, and a valid driver’s license.