Top Operations & Support Jobs

Manages complex member escalations, investigates root causes, resolves high-priority issues, and coordinates with internal teams and external partners. Serves as the refund-policy subject matter expert by reviewing exceptions, auditing cases, monitoring trends, and providing recommendations. Documents cases, identifies process improvements, shares insights, and supports consistent, empathetic member communications while prioritizing multiple issues under pressure.

Oversee daily pest control service operations, including technician scheduling, field leadership, route performance, customer issue resolution, inventory, fleet readiness, payroll accuracy, safety, compliance, recruiting, onboarding, and performance management. The role drives operational efficiency, service quality, production and sales targets, customer satisfaction, and scalable field processes.

Partners with the CEO on business priorities, manages multiple calendars, advances projects, supports key meetings, and coordinates communications. The role requires administrative experience, strong Google Calendar skills, technological comfort, excellent communication, sound judgment in ambiguous situations, mature interpersonal skills, and commitment to the organization’s mission.

Supervise evening parking operations, lead and coach attendants, manage traffic flow and parking capacity, assist guests, resolve concerns, handle transactions, complete reports, inspect facilities, enforce safety policies, and coordinate shuttle services. The role requires customer service, problem-solving, basic computer and reporting skills, outdoor work, schedule flexibility, and a valid driver’s license.

Provides technical customer support by troubleshooting connectivity, speed, home networking, and device issues. Resolves problems during the first call when possible, creates and monitors trouble tickets, schedules field service, and provisions network changes. Supports customer service overflow involving sales and billing, answers technical questions, recommends products, and promotes services. Requires strong communication, multitasking, de-escalation, and basic networking knowledge.

Provides front-line technical and customer support for commercial AWOS customers through phone and email. Responsibilities include troubleshooting hardware, software, sensors, communications equipment, and peripheral devices; managing support tickets; coordinating parts, repairs, and field service; escalating complex issues; documenting resolutions; and identifying recurring problems for engineering and product teams.

Leads go-to-market system implementations across portfolio companies. Responsibilities include building HubSpot CRM architectures, attribution and revenue reporting, inbound and outbound pipeline systems, integrations, automations, AI-enabled workflows, and standardized GTM playbooks. The role partners with executives, drives adoption, documents repeatable processes, hires and supports GTM Engineers, and connects marketing and sales activity to pipeline, revenue, CAC, ROAS, and customer economics.

Provides white-glove IT support for executives and end users, resolving application, device, access, and infrastructure issues. Responsibilities include ticket management, escalation, incident response, root cause analysis, hardware and software deployments, troubleshooting, documentation, knowledge-base maintenance, trend analysis, and leading migrations, rollouts, and other end-user technology projects. The role is onsite five days weekly with shifting hours and requires support across service desk, remote, phone, Teams, email, and walk-up channels.

Maintain and optimize servers, networks, endpoints, communication systems, and security software. Provide desk-side and remote support, manage ServiceDesk tickets, onboard and offboard employees, configure devices, and administer Office 365 or Google Workspace. Maintain hardware logistics and asset records, support network upgrades and laboratory infrastructure projects, enforce IT governance and ISO 27001-aligned policies, manage incidents, and improve service processes while collaborating with international IT teams and vendors.

Coordinates automotive service appointments, vehicle drop-offs and pick-ups, customer updates, service completion estimates, paperwork, and appointment-related issue resolution. Works closely with service advisors and technicians to support timely, efficient vehicle servicing. Requires customer service experience, strong organization, communication, multitasking, attention to detail, and proficiency with scheduling software and Microsoft Office.