Top Operations & Support Jobs

Leads MOO’s customer and commercial strategy, including Managed Services growth, end-to-end customer experience, Customer Service, Revenue Operations, Demand Generation, and Sales Enablement. Oversees approximately 120 employees across the US, UK, and South Africa; defines customer growth strategies, improves service through AI and automation, strengthens customer insight and measurement, and drives cross-functional commercial capabilities and operational performance.

Leads IT service delivery and end-user support across corporate and property locations. Manages the IT team, Freshservice platform, Microsoft-based endpoints and cloud services, incident response, service metrics, security practices, vendors, technology projects, and property transitions. Partners with business leaders to improve reliability, user experience, documentation, automation, and responsible Microsoft Copilot adoption.

Provides operational, onboarding, implementation, maintenance, and client service support for Treasury Management and commercial deposit products. Coordinates documentation, system setup, training, troubleshooting, account research, and issue resolution while supporting bankers, branches, and clients. Maintains accurate records, follows banking regulations and BSA requirements, protects confidential information, and supports product servicing throughout the Lowcountry Region.

Provides direct administrative and organizational support to the CEO, CFO, CHRO, and VP of Sales and Planning. Manages calendars, meetings, travel, expenses, correspondence, presentations, confidential files, contracts, office supplies, and executive communications. Tracks projects and action items, coordinates corporate events, welcomes visitors, and supports special projects while maintaining professionalism, discretion, and strong prioritization.

Provides NOC and hybrid infrastructure support across AWS GovCloud, Cisco networks, operating systems, and identity platforms. Troubleshoots incidents, triages tickets, monitors DataDog and Splunk, manages Active Directory and Okta access, executes remediation scripts, communicates with technical and nontechnical users, and improves runbooks and automation. Requires 5+ years of NOC, IT operations, or systems support experience, DoD Secret clearance eligibility, U.S. citizenship, and the ability to obtain IAT Level II certification.

Provides frontline IT support for approximately 100 employees across hybrid Bay Area offices. Responsibilities include service desk intake and troubleshooting, Windows and mobile endpoint support, Microsoft 365 administration, onboarding and offboarding, identity and access management, asset inventory, hardware lifecycle coordination, documentation, root-cause analysis, and occasional on-call support. The role also provides onsite hardware, conference room, and AV assistance while supporting security awareness and process improvements.

Supervise customer service operations at parking facilities by greeting and assisting customers, helping with kiosk payments and online vouchers, directing vehicles, enforcing parking rules, maintaining clean work areas, reporting equipment or facility issues, and communicating with management. The role requires a flexible schedule, including nights and weekends, and may involve standing for extended periods and performing additional site-support duties.

Coordinate residential HVAC installation schedules from sale through completion. Communicate with customers, installers, sales, logistics, and leadership; manage records, paperwork, permits, payments, customer balances, installer availability, and payroll verification. Resolve scheduling concerns, maintain accurate details, improve operational processes, and participate in an after-hours on-call rotation approximately one week every two months.

Provides welcoming front-desk reception and client support at the Opportunity Center. Greets visitors, responds to phone and digital inquiries, schedules appointments, directs clients to services, assists with intake and referrals, and performs administrative tasks including data entry, scanning, mail distribution, billing, requisitions, and filing. Maintains confidentiality, supports facility operations and events, and provides backup clerical coverage across three locations.

Types, edits, formats, finalizes, duplicates, and files patient and clinical reports from drafts, emails, and re-edited documents. Consolidates reports from therapy and case management staff, maintains high accuracy, and occasionally answers telephones during receptionist absences. This is a full-time, weekday, on-site clerical position at a Bakersfield clinic, with occasional overtime.