Top Operations & Support Jobs

Supports the Community Manager with daily apartment property operations, resident relations, leasing, maintenance coordination, unit turnovers, inspections, budgeting, expense monitoring, rent collections, renewals, occupancy reporting, marketing, lease documentation, and administrative tasks. The role is on-site, customer-focused, and requires collaboration with leasing and maintenance teams to maintain property standards and resident satisfaction.

Directs enterprise IT operations, infrastructure, security, compliance, and support teams across multiple operating companies and environments. Develops technology roadmaps, manages cloud and on-premises infrastructure, ensures service reliability, oversees vendors and budgets, establishes IT metrics and risk controls, and protects confidential and regulated information. Leads senior managers, mentors IT professionals, and supports customer-facing managed services while maintaining documentation, policies, and best practices.

Manage the day-to-day operations of an on-site satellite office, including records, documentation, mail, office readiness, inspections, and audits. Serve as the primary contact for regulators, auditors, visitors, and patients. Provide in-person patient support and collaborate with compliance, operations, and clinical teams while assisting with broader health technology startup projects.

Administers and improves the bank’s Treasury Management Program, coordinating customer implementations, onboarding, training, support, documentation, reporting, vendor communications, and process improvements. Partners with relationship managers, lenders, operations teams, IT, vendors, and business customers to implement treasury services, resolve issues, maintain security and compliance, and monitor program effectiveness.

Provides in-house technical support for employees across two facilities, troubleshooting laptops, email, phones, printers, networks, accounts, and security cameras. Manages devices, user access, equipment inventory, purchasing, software licenses, and lifecycle replacement. Coordinates with a managed IT provider on infrastructure and security issues, administers the enterprise AI platform, develops automation workflows, trains employees, and maintains IT documentation and reporting.

Provides on-site customer support for installation and warranty services. Responsibilities include answering calls and messages, scheduling appointments, updating customers, maintaining CRM records, auditing orders, processing payments, managing reports, supporting accounts receivable collections, receiving products, and facilitating issue resolution.

Administers Active Directory, Azure, Microsoft 365, endpoints, servers, networks, VPNs, telephony, security tools, printers, and IT assets. Provides deskside, hardware, software, application, and connectivity support; manages internet service providers and vendors; addresses security vulnerabilities; maintains system updates and asset records; and deploys equipment to offices and worksites. Occasional travel to production and warehouse sites is required.

Handles customer order issues from receipt through resolution, updates orders and pricing in internal systems, monitors dashboards and alerts, investigates rules engine issues, escalates unresolved problems, maintains documentation, and supports replenishment processes. The role requires strong communication, organization, problem-solving, data-entry, and order-management skills, along with proficiency in Microsoft Office.

Leads systems administration and helpdesk operations, mentors IT staff, manages Microsoft 365, Entra ID, Intune, Shopify, Freshservice, and SaaS integrations, and serves as the top escalation point for infrastructure issues. Responsibilities include cybersecurity initiatives, vulnerability assessments, patch compliance, system hardening, documentation, process development, technical support, migrations, upgrades, and automation projects.

Provides operational support for daily job processing, scheduling, system backups, file posting, enterprise application monitoring, and process routines. Troubleshoots operational issues, analyzes data to identify service-delivery gaps, escalates exceptions to senior engineering and IT management, and provides on-call support for credit union systems. This is a hybrid role in Phoenix, Arizona.