IT Administrator (Temporary)

Description

Job Title: IT Administrator (Temporary) 

Location: Richardson, Texas

Department: Information Technology  

FLSA Status: Non- Exempt 

We are Olam Agri - a market-leading and differentiated agri-business, focused on high-growth end consumption markets, with a global origination footprint, processing capabilities, and deep understanding of market needs built over 35 years. 

Our food, feed, fibre, agri-industrials & ag-services capabilities span 30+ countries, and we participate in global food and agri-trade flows, working with farmers and customers to connect local origins and global destinations.

We unlock value for customers, enable farming communities to prosper sustainably, and strive for a food-secure future.

Learn more at www.olamagri.com.

Position Summary 

A leading global supply chain management company of agriculture commodities for feed and fiber is seeking a self-motivated individual for a position in our Information Technology team located in Richardson, TX. The successful candidate will be highly organized, detail-oriented, and capable of multitasking. This role will report to the Vice President, Trade Operations.

Position Responsibilities

• Active Directory Management (on-premises and Azure) including but not limited to User, Group management, MFA, and Licensing.
• Office 365 administration including Teams administration, phone number assignment, mailbox administration, delegation, Out of Office, forwarding, as well as distribution list email creation.
• Manage internet service accounts, contracts, internet service providers.
• Install servers, server applications, Backup UPS, switches, and Access Points.
• Deploy applications to workstations and provide application support.
• Resolve Wi-Fi, network connectivity, and internet connectivity related issues.
• Resolve VPN, and telephone related issues. 
• Resolve deskside software and software security related issues.
• Troubleshoot all hardware related issues.
• Troubleshoot application related issues and work with users.
• Manage local file printer servers.
• Ensure all systems are up to date with endpoint security products such as Crowdstrike and Zscaler.  
• Ensure all systems are up to date and accounted for in Active Directory and Desktop Central.
• Collaborate with different external vendors for successful delivery of projects.
• Collaborate with vendors in regards to application security and server security vulnerabilities.
• Deploy IT Assets such as laptops, desktops, and printers to office and worksites.
• Oversee Mcafee Endpoint console administration.
• Monitor Meraki dashboard administration.

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills.
• Ability to work in a fast-paced environment and effectively manage workload to meet deadlines, while ensuring a high standard of quality.
• Must be able to problem solve and handle multiple tasks effectively.
• Extensive knowledge of SQL servers, databases, and service accounts.
• Extensive Microsoft Office experience.
• Experience with Windows 10, 11.
• Knowledge of cotton inventory systems is a plus.
• Knowledge of VMWare Sphere and VMWare VDI is a plus.
• Familiarity with Citrix Server system administration.
• Familiarity with Firewall management, Meraki Switches, Access Points, Meraki Console Management, Meraki Camera management and configuration.
• C-Suite IT support experience is desirable.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Olam provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status or sexual orientation. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected].

At Olam Agri, we celebrate our diversity. Olam Agri Americas, Inc. is proud to be an equal opportunity workplace.

Requirements

• Bachelor’s Degree is required, concentration in Computer Science or a related field is preferred.
• Minimum of five (5) years of experience in Information Technology.
• Occasional travel requirement to production and warehouse sites.