Top Operations & Support Jobs

Support agents and agencies through contracting with health, life, and annuity carriers. Manage electronic documents, CRM data, and contract status; provide phone and email agent support; ensure compliance with HIPAA and regulatory guidelines; coordinate with sales, new business, and commission teams; train staff and maintain records.

Supports the HR Compensation and Benefits Team through administrative coordination, invoice processing, document preparation, confidential file maintenance, meeting and travel scheduling, phone and visitor screening, and data preparation for reports and presentations.

Support agents and agencies through the contracting lifecycle for life, health, and annuity products. Process and file contracting paperwork, maintain and audit CRM data, track contract status, resolve data issues, provide phone and email support, coordinate with sales/new business/commission teams, prepare reports and records, and ensure compliance with PHI/HIPAA and regulatory guidelines.

Serves as the liaison between manufacturing operations and IT by gathering and translating business and technical requirements into actionable system solutions. Creates workflows, wireframes, prototypes, user stories, and acceptance criteria; supports process improvement, testing, implementation, training, and go-live activities. Collaborates across manufacturing, engineering, quality, supply chain, cybersecurity, data governance, and vendors while ensuring AI-assisted work meets security, privacy, export-control, and data-governance standards.

Serves as the liaison between manufacturing operations and IT by gathering and translating business and technical requirements. Creates process maps, user stories, wireframes, prototypes, test scenarios, and acceptance criteria for manufacturing systems. Supports solution evaluation, usability validation, testing, implementation, training, and cutover activities. Collaborates across manufacturing, engineering, quality, supply chain, cybersecurity, data governance, and IT while applying responsible AI, security, privacy, and export-control practices.

Provides home-office technology, workflow, training, and administrative case support to financial professionals using insurance, annuity, structured notes, and alternative investment platforms. Responsibilities include platform navigation, proposal and illustration assistance, application and order-entry support, status tracking, issue resolution, user training, documentation, reporting, and process improvement. The role coordinates with Operations, Compliance, Supervision, Technology, product providers, carriers, issuers, and investment sponsors while escalating product, suitability, and supervisory questions appropriately.

Supports insurance policy administration by reviewing documentation for completeness, maintaining accurate records in agency management systems, and coordinating administrative tasks. The role requires strong attention to detail, organization, consistency, basic computer skills, and familiarity with documentation, records, and system data entry.

Processes inbound legal advertising orders by phone and email, including typesetting, proofreading, pagination, billing, and publication scheduling. Provides customer service, processes reports, collects payments, and supports the Legal Advertising Manager. The role requires attention to detail, multitasking, strong communication, computer proficiency, and effective collaboration with internal departments and external contacts.

Supports school and network operations, including enrollment, records, scheduling, testing, facilities, procurement, budgeting, payroll, customer service, compliance, safety protocols, and staff supervision. The role provides temporary campus leadership and contributes to strategic initiatives while developing readiness for future Assistant Principal of Operations opportunities. Frequent travel between network campuses may be required.

Leads enterprise contracting systems, governance, operations, and transformation. Owns contracting technology, AI enablement, templates, playbooks, intake, workflows, data strategy, reporting, risk controls, vendor management, and continuous improvement. Builds and manages Contract Operations and transformation teams while partnering across Legal, Procurement, Technology, Finance, Compliance, and business functions to deliver a scalable, compliant, data-driven contracting ecosystem.

Supports Technical Operations by receiving and logging IT inventory, setting up and relocating workstations and office equipment, providing limited desktop and laptop support, troubleshooting, and performing minor hardware repairs. The intern must work onsite at Minitab headquarters in State College, Pennsylvania and be enrolled in an Information Sciences and Technology or related program.