Top Operations & Support Jobs

Provides administrative and operational support for the North American region, including office management, procurement, inventory tracking, domestic and international shipments, finance administration, HR onboarding, QHSE activities, and project management support. Maintains supplier and contractor relationships, processes orders and records, manages stock and reconciliations, supports accounts payable and receivable tasks, and coordinates with regional and UK teams.

Evaluate luxury brand customer experiences through discreet in-store visits, online interactions, purchases, or returns. Observe service quality, ambiance, and sales associate performance, then submit honest feedback through CXG’s platform. Evaluators choose flexible assignments, complete required certification, and may receive mission fees or reimbursement for approved purchases.

Prepares and cooks weekday meals for farm staff, creates monthly meal plans within budget, and manages food and kitchen supply inventory. Maintains cleanliness and laundry in farm interior spaces, performs data entry, and assists with barn and supply-room organization. The role requires effective communication, mentoring, multitasking, physical stamina, grocery pickup, and occasional support with general farm tasks. A valid driver’s license, reliable transportation, and food safety certification eligibility are required.

The Operations Experience Manager leads store operations, ensuring customer satisfaction, managing staff performance, maintaining safety standards, and executing operational protocols. They coordinate fulfillment processes, oversee training and compliance, and direct daily store activities, including opening and closing procedures.

Provide L2/L3 incident-driven support for Unily's SaaS platform: triage, diagnose using logs/traces/metrics, reproduce issues, maintain ServiceNow records, coordinate with Product and Engineering, implement mitigations, contribute to RCAs and runbooks, and participate in shift/on-call rotations to ensure continuous coverage.

Reviews impound dispatches, gathers release fees and documentation, and coordinates service providers to retrieve and deliver vehicles. Communicates with impound facilities, clients, customers, and providers by phone and other channels; documents calls, tracks statuses, resolves logistical issues, escalates concerns, and meets performance objectives. The role requires accurate computer use, multitasking, follow-up, attention to detail, and adherence to company procedures. This is an onsite, full-time position in Boca Raton, Florida.

Serve as the first point of contact for customer questions, reviewing AI-generated responses, triaging urgent payroll issues, and managing queue resolution. Create help content, identify recurring product problems, and partner with product and engineering on fixes. Over time, own AI support agents and knowledge systems while using AI coding tools to ship small product improvements. This is an in-person, high-ownership role based in New York City.

Provides remote technical support for VoIP services across BroadWorks, Webex Calling, and related telephony systems. Troubleshoots multi-layer connectivity and platform issues, documents tickets, follows up with customers, identifies recurring trends, and collaborates with Tier 3 engineers and vendors on escalations. The role offers an entry point into VoIP engineering, networking, and technical operations.

Leads the day-to-day operation of a new Jewish college-preparatory high school, serving as its public, instructional, cultural, and people leader. Responsibilities include building school systems and traditions, leading curriculum and assessment, coaching and evaluating faculty, recruiting educators, managing students and families, overseeing student life and communications, supporting accreditation, improving outcomes, and fostering a warm, high-expectations culture rooted in Jewish values.

Own the Agile PMO operating model, delivery standards, governance, change management, PDLC adoption, operational health metrics, Jira data quality, and AI-first transformation. Develop frameworks, tooling, playbooks, reporting, and adoption strategies across product lines. Partner with product, engineering, HR, and technology leaders to improve organizational efficiency, identify systemic issues, guide operating model changes, and present recommendations to senior leadership.