Top Operations & Support Jobs

Own payroll deduction reconciliation, review discrepancies, trace errors to root causes, manage escalations, and partner with Engineering to automate manual processes. Build SOPs and audit trails, monitor queue health and reconciliation accuracy, and report risks to Operations and Finance leadership. The role requires strong judgment, analytical ability, financial data expertise, and experience improving reconciliation or control processes in a fast-paced environment.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.

Annual subscription signup for the Emerging Leaders program. Applicants submit their information for approval and receive an emailed invoice for subscription payment once approved.

General employment application for future opportunities across driving, labor, welding, administration, and operations. Responsibilities will depend on the applicant’s skills and available roles. Candidates should demonstrate reliability, a positive attitude, punctuality, and willingness to work hard. An active driver’s license, clean driving record, and successful drug test are required. Benefits include health insurance, retirement matching, life and disability insurance, paid time off, uniforms, and employee discounts.

Provides advanced Tier 1 and Tier 2 help desk support across macOS and Windows environments. Administers endpoint management, device imaging, provisioning, software deployment, identity systems, MFA, hybrid AWS integrations, and access controls. Leads incident investigation, escalation, root-cause remediation, and cross-team coordination. Supports office and multimedia technology, mentors team members, prepares resolution reports, and may perform project deployments, off-hours work, and travel.

Maintain IT systems and networks by installing and configuring hardware and software, providing technical support and training, monitoring performance, troubleshooting issues, restoring data, performing backups, managing licenses and upgrades, and coordinating between end users and higher-level support. The role also establishes IT usage protocols and supports system standards across departments.

Leads university financial aid operations, Title IV administration, compliance, quality assurance, audits, reporting, and student service. Supervises the Financial Aid unit, ensures accurate awarding, verification, disbursement, satisfactory academic progress, and Return to Title IV processing, and maintains procedures, controls, documentation, and regulatory readiness. Partners with institutional teams to improve data pipelines, train staff, address student pain points, and support affordability and financial wellness initiatives.

Coordinates fellowship education programs, events, logistics, communications, learning materials, alumni resources, calendars, and operational priorities. Maintains and analyzes program data, creates basic visualizations, supports cross-functional projects, and helps deliver a strong experience for fellows and alumni.

Leads Resident Performance, Default, and Housing Choice Voucher operations, owning collections, default resolution, subsidy recovery, compliance, KPIs, quality, cycle times, and resident experience. Sets strategy, improves workflows, builds reporting and controls, partners cross-functionally, and develops managers across distributed teams. Success depends on reducing losses, improving payment performance, controlling aged default inventory, minimizing HCV abatements, and strengthening operational scalability.

Administer and improve core IT systems across corporate and clinical environments, including hardware, software, endpoints, servers, cloud platforms, SaaS, networks, and identity access. The role handles complex technical escalations, security and compliance configuration, automation, disaster recovery, documentation, ticket-data quality, and service improvement. It requires independent project ownership, data-informed prioritization, strong communication, and 2+ years of IT or systems administration experience.