Top Operations & Support Jobs

Leads the Revenue Operations operating model, including annual planning, forecasting, performance management, analytics, process governance, and revenue systems. Partners with sales, finance, and executive leaders to improve forecast accuracy, pipeline quality, productivity, and growth execution. Oversees revenue technology, transformation initiatives, governance, and change management while building and developing a high-performing global RevOps organization.

Supports go-to-market strategy through sales and churn forecasting, revenue analytics, capacity planning, executive reporting, and GTM dashboard development. Partners with Sales, Marketing, Customer Success, and Finance to model pipeline, retention, headcount, territories, and resource allocation. Contributes insights to annual strategy, quarterly business reviews, and board presentations while translating complex data into actionable recommendations.

Provides high-level administrative support to executives, including calendar and commitment follow-up, meeting preparation, reports and presentations, expense reports, communications, office services, supplies and inventory, vendor coordination, events, document organization, and guest hospitality.

Leads enterprise IT strategy, operations, cybersecurity, compliance, infrastructure, business applications, and end-user services. Manages internal IT leaders, MSPs, and strategic technology partners while improving service delivery, employee technology experience, business continuity, and disaster recovery. Partners cross-functionally to support clinical and corporate platforms, strengthen security, and enable responsible AI and automation. Owns IT investment planning, vendor performance, operational metrics, and technology roadmaps in a regulated biopharmaceutical environment.

Serves as the first point of contact by answering and triaging calls, transferring inquiries, resolving basic concerns, documenting interactions, supporting internal communication, and welcoming visitors. The role requires professional customer service, bilingual English and Spanish communication, effective organization, and the ability to manage high call volumes in a fast-paced office environment.

Provides reception and administrative support for Day & Employment Services. Greets visitors, manages calls, schedules meetings, coordinates events, records minutes, maintains documentation and attendance data, orders supplies, tracks billing and petty cash, coordinates facility and vehicle maintenance, and supports office equipment and reception operations.

Operationalize workforce funding programs by administering ETPL listings, supporting partner onboarding, maintaining Salesforce records, resolving funding inquiries, documenting procedures, producing reports, researching public funding opportunities, and improving scalable workflows. The role coordinates across Product, Enrollment, Student Support, Marketing, Finance, and Sales while ensuring compliance, data accuracy, partner communication, and consistent support for funded enrollments.

Provides application and system support, troubleshoots issues, manages testing and deployments, develops ETL tools and reports, and conducts business analysis. The role defines requirements, identifies IT solutions, supports system integrations, documents procedures, guides team members, and communicates with stakeholders. It also applies agile practices and supports process improvements within a financial services environment.

Provides strategic leadership and oversight for student enrollment, from initial inquiry through completed enrollment. Establishes enrollment goals, KPIs, forecasts, budgets, systems, and accountability while leading recruitment and enrollment teams. Coordinates priorities across marketing, academics, finance, and other departments; improves processes and technology; analyzes enrollment data and market trends; and recommends adjustments to support sustainable growth and a mission-aligned student experience.

Leads Vantage’s global Product Stewardship Customer Assurance function, managing customer inquiries involving regulatory, quality, technical, product safety, and compliance documentation. Oversees CRM caseloads, service levels, escalations, cross-functional response coordination, KPI reporting, process improvement, and a team of specialists. Partners with Regulatory, Quality, R&D, Commercial, Supply Chain, and Technical Service teams to deliver accurate, timely, and consistent customer responses.