Top Operations & Support Jobs

Manage revenue operations across Sales, Marketing, and Customer Success. Administer Salesforce and GTM systems, maintain data quality, build executive reporting, support forecasting and territory planning, improve lead routing and lifecycle processes, manage customer success reporting, operate deal desk workflows, and automate revenue processes using AI and other tools.

Lead high-priority strategic initiatives from thesis through execution, acting as a general manager for new products, channels, markets, or verticals. Develop recommendations through market sizing and competitive analysis, support company planning and KPI systems, resolve organizational friction, and provide leverage to the CEO through investor relations, board materials, and other executive priorities. The role requires strong analytical, communication, prioritization, and cross-functional execution skills in an ambiguous startup environment.

Leads all park operations through three Operations Managers, overseeing safety, staffing, scheduling, labor, guest service, budgets, KPIs, and operational performance. Partners with cross-functional teams to resolve issues, improve efficiency, and manage emergencies, peak seasons, and special events. Maintains operational standards across attractions, transportation, security, guest services, and facilities while developing leaders and ensuring exceptional guest experiences.

The Executive Vice President of Business Operations leads multi-site construction and maintenance operations, translating strategy and backlog into safe, timely, profitable execution. Responsibilities include operational planning, KPI management, continuous improvement, process standardization, resource allocation, safety, customer alignment, and leadership development. The role partners with Finance, Sales, Marketing, and field teams to scale operations while maintaining quality, accountability, and cost discipline.

Manage the end-to-end order lifecycle, including purchase-order validation, billing, fulfillment tracking, customer support, export compliance, and Salesforce data integrity. Coordinate across Sales, Logistics, and Finance to resolve discrepancies, maintain AUKUS permit records, process international export documentation, and ensure accurate sales attribution and operational handoffs.

Owns the full lifecycle of client incidents and support requests for Digital Asset products. Responsibilities include triaging complex application and business-flow issues, resolving incidents, advising clients on installation and deployment, documenting solutions, escalating unresolved problems to engineering teams, and participating in a global 24/7/365 on-call rotation. The role requires troubleshooting across cloud infrastructure, applications, databases, operating systems, blockchain networks, and distributed ledgers while maintaining strong customer communication.

Leads strategic expansion and performance optimization across an urgent care franchise network. Oversees franchisee onboarding, clinic launches, market development, operational readiness, and performance improvement. Collaborates with operations, marketing, finance, revenue cycle management, training, and clinical leadership. Provides consultative guidance to franchise owners, analyzes growth and profitability metrics, prepares executive business reviews, and supports sustainable systemwide growth.

Provides in-person technical support to staff by resolving hardware, software, network, VPN, and user access issues. Installs, configures, repairs, and maintains computers, peripherals, operating systems, and applications. Sets up workstations, manages hardware inventory, documents tickets, performs basic Active Directory and Microsoft 365 administration, and escalates complex issues. The role requires strong communication, organization, prioritization, and the ability to lift up to 30 pounds.

Provides administrative and clerical support for a juvenile justice program, maintaining personnel, payroll, billing, compliance, and program records. Manages communications, appointments, visitors, supplies, purchasing, vehicle records, credit card receipts, meeting minutes, reporting, data entry, incident documentation, outcome tracking, and surveys. Requires confidentiality, professionalism, organization, and adherence to HIPAA and agency policies.

Supports legal teams with database and case information management, litigation and discovery document preparation, docketing, trial materials, billing data, vendor invoices, document assembly, data collection, and client database uploads. Provides administrative and logistical support for complex legal projects, including retrieving records, linking digital files, preparing exhibits, and communicating with clients and external parties under supervision.