Top Operations & Support Jobs

Provides first-level technical support to bank employees through phone, tickets, and email. Responsibilities include password resets, answering technology questions, resolving hardware and software issues, and supporting digital banking products. The intern will also cross-train with team members while developing technical, analytical, customer service, and professional skills in a fast-paced team environment.

Provides senior onsite, walk-up, and remote desktop support across the U.S. Oversees device deployment, workplace technology, onboarding and offboarding, meeting rooms, asset management, endpoint management, identity services, and incident resolution. Partners with global technology teams to implement standards, support security and ITIL compliance, manage escalations, and improve regional services. Supports Windows, macOS, Microsoft 365, Teams, mobile devices, and business applications while advising stakeholders and identifying recurring service issues.

Provides Tier I and II IT help desk support, documents and resolves tickets, troubleshoots end-user hardware and software, configures devices, supports Windows and Microsoft Office 365, trains support staff, and escalates complex issues to Tier III. Delivers on-site and remote technical assistance while maintaining strong customer service.

Develop and launch Matterstack’s laboratory operations from the ground up. Responsibilities include defining lab requirements, securing external lab access, selecting and outfitting a facility, hiring and leading staff, purchasing equipment, building supplier networks, integrating laboratory IT, managing budgets, and planning future expansion and automation. The role requires close collaboration with scientists, engineers, executives, vendors, investors, lawyers, and government stakeholders, with co-location at the eventual facility and occasional travel.

Provides Level 3 technical support and incident management for global Cloud, SaaS, VMS, and managed service clients. Responsibilities include proactive monitoring, incident resolution, platform configuration, troubleshooting with Azure and SQL Server, log analysis, documentation, mentoring, and after-hours on-call support. The role requires weekend work, collaboration across global teams, platform expertise development, and occasional domestic or international travel.

Provides part-time administrative and program support for academic programs, including event planning, correspondence, website and social media management, internship coordination, scholarship administration, budget records, invoicing, scheduling, library inventory, data maintenance, and student worker supervision. The role supports directors, students, faculty, alumni, donors, and guests while advancing the university’s Christian educational mission.

Leads a company division overseeing department operations, P&L, strategic planning, performance, inventory, freight logistics, facilities, purchasing, and team leadership. The role requires extensive management experience, industry knowledge in vehicles, marine, construction, or truck parts, distribution expertise, and strong business operations capabilities. It is a Monday-to-Friday position with limited travel and compensation including salary, performance incentives, benefits, and retirement matching.

Assists with day-to-day front office operations, maintains service quality, supports adherence to procedures, and uses computer systems. The role requires a high school education, computer skills, and willingness to learn.

Supports the bank’s business continuity and resilience program by maintaining continuity plans, conducting risk assessments and business impact analyses, defining recovery objectives, coordinating disaster recovery and crisis response activities, facilitating exercises, and educating stakeholders. The role partners with technology and business teams to prepare for disruptions, validate recovery procedures, manage incident response support, and improve resilience practices across the organization.

Supports global Bluetooth SIG members through onboarding, renewals, account updates, support resolution, and policy guidance. Maintains membership processes and documentation, handles tiered support requests, creates management reports, analyzes member feedback using AI-assisted tools, and recommends service improvements. Collaborates on cross-functional projects and regional campaigns while providing professional, detail-oriented member service. The role requires customer support, CRM, reporting, Excel, AI-tool proficiency, and up to 10% domestic or international travel.