Top Operations & Support Jobs

Owns the deal desk function across pricing, contract lifecycle management, approvals, and quote-to-cash processes. Partners with Sales, Finance, Legal, and customers to structure profitable deals, manage non-standard terms, maintain contract templates, and accelerate approvals. Builds the approval matrix, implements CPQ and CLM tools, integrates quoting with CRM and ERP systems, monitors renewals, and develops operational dashboards. Also trains Sales and reports on deal velocity, discount leakage, exceptions, and process performance.

Oversees business operations for a municipal Highway, Sanitation, and Fleet Services Division. Responsibilities include billing, accounts payable and receivable, purchasing, budgeting, financial reporting, permits, inventory, payroll support, scheduling, personnel administration, customer service, business systems, and emergency coordination. The role supervises administrative workflows, supports compliance and communications, researches service rates, and coordinates operational programs and field-service requests.

Lead and scale Nabi’s Provider Partnerships Manager team. Establish operating cadences, performance metrics, coaching practices, hiring processes, and repeatable playbooks. Monitor pipeline health, identify root causes of performance issues, and drive improvements. The role requires strong people leadership, quantitative analysis, problem-solving, ownership, and willingness to work in person in San Francisco.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.

Owns Eventual’s operating cadence, including planning, goals, metrics, board and investor materials, and company decisions. Leads customer and partner conversations, contracts, procurement, security reviews, go-to-market initiatives, pricing, hiring, and ambiguous cross-functional projects. This generalist role moves across operations, legal, sales, marketing, and strategy while building scalable systems and eventually developing functions into standalone teams.

Leads business performance management for the Lithium business by integrating operational KPIs with financial metrics. Partners with Finance on budgeting, forecasting, and variance analysis; supports greenfield project development processes; drives cross-functional process improvements and ISO 9001 certification; builds reporting and digitization infrastructure; and owns executive reporting. The role requires close collaboration with frontline operations, business development, finance, software, and data teams in an industrial environment.

Design and scale the technical infrastructure supporting go-to-market operations. Own CRM, marketing automation, sales, customer success, data warehouse integrations, and automated workflows for routing, scoring, enrichment, territories, and lifecycle management. Ensure data quality, support reporting and forecasting, evaluate tools, and partner with Sales, Marketing, Customer Success, and RevOps to improve efficiency and visibility.

Administer and support the Dassault 3DEXPERIENCE and ENOVIA PLM platform, including users, security, CAD/PDM tools, BOMs, engineering changes, releases, integrations, monitoring, upgrades, troubleshooting, documentation, and user training. Partner with engineering, manufacturing, IT, and vendors to maintain reliable product data workflows and improve PLM processes. This is an onsite role supporting teams in a manufacturing environment.

Coordinates cross-functional business processes, maintains KPI and company performance reporting, and keeps stakeholders aligned on deadlines, risks, and deliverables. Partners with Data and business teams to develop insights, improve recurring workflows, resolve operational blockers, and automate manual work using AI and other tools. Supports vendor renewal tracking, requisition communications, recurring meeting preparation, action-item follow-up, and operating rhythm management.

Supports Production and Operations teams through project-based work, administrative tasks, operational support, and team assistance while gaining hands-on exposure to insurance operations and risk management.