Top Operations & Support Jobs

Provides second-level technical support for business telecommunications, networking, data center, cloud, and connectivity services. Troubleshoots customer and carrier issues, monitors critical infrastructure and networks, manages tickets, coordinates with customers, vendors, technicians, and internal teams, and documents resolutions. Supports product testing and implementation while assisting with data center equipment, security, power, HVAC, and hands-and-feet requests. The role operates onsite in a 24/7 environment with scheduled shifts and on-call rotations.

Act as single point of contact for delinquent mortgage borrowers through loss mitigation and foreclosure. Make inbound/outbound calls, collect and review financial documents, explain decisions and options, document contacts in servicing system, and maintain regulatory and internal compliance.

Provides specialized administrative and secretarial support, including transcription, document preparation, office systems, financial transaction processing, records management, reception, data entry, reporting, and administrative project assistance. Maintains confidential records, prepares spreadsheets and correspondence, supports accounting and budget processes, coordinates organizational information, and communicates with staff, management, and the community.

Provides front-desk and clerical support in a behavioral hospital, including greeting visitors, answering a multi-line switchboard, documenting deliveries, processing mail, and assisting with administrative tasks. The role is part-time, scheduled Monday through Friday from 3 p.m. to 8 p.m., and requires dependable, compassionate service in a healthcare environment.

The Administrative Assistant serves as the welcoming face and organizational hub of a private special education school. Responsibilities include supporting school leadership, managing calendars and communications, maintaining student and staff records, coordinating special education documentation and compliance, assisting with state reporting, overseeing purchasing and vendors, liaising with facilities and IT, and providing front desk and general office support. The role requires strong organization, initiative, judgment, interpersonal skills, and comfort managing multiple priorities independently.

Provides administrative and customer service support for production operations, including timekeeping, job pack preparation, purchase order management, equipment maintenance scheduling, installation date coordination, customer follow-up, information packet mailing, and record accuracy. This full-time onsite role supports field crews, service technicians, leadership, and customers while ensuring smooth daily workflows.

Provides administrative and customer service support for production operations, including timekeeping, job pack preparation, purchase orders, equipment maintenance scheduling, installation date coordination, customer follow-up, and record accuracy. The role is full-time and onsite, requiring strong organization, communication, computer skills, reliability, and a positive, adaptable attitude.

Resolves complex Level 2 escalations involving networks, servers, cloud infrastructure, VoIP, Windows systems, Active Directory, and Group Policy. Provides advanced troubleshooting, collaborates on long-term solutions, maintains technical documentation, mentors junior staff, and supports maintenance or incidents outside normal hours.

Participates in an intensive rotational training program covering warehouse logistics, sales, operations, project management, energy solutions, and automation. Trainees develop customer service, product knowledge, quoting, inventory, vendor coordination, and business decision-making skills through hands-on assignments, projects, classroom training, and shadowing. The program requires relocation and may lead to commercial roles in sales, operations, procurement, marketing, or project management.

Leads GeneDx’s enterprise Service Desk and technology asset management functions. Manages Tier 1 support personnel, 24x7 operations, onsite coverage, SLA performance, incident escalation, knowledge management, automation, reporting, and asset lifecycle activities. Oversees onboarding and offboarding equipment, vendor and procurement coordination, service improvements, staffing, performance management, and compliance reporting across a multisite hybrid environment.

Provides administrative and clerical support for office operations, including phone and visitor management, filing, record retrieval, scheduling, meeting coordination, expense tracking, office supply maintenance, and responding to administrative inquiries. May direct clerical staff and train new employees. Requires strong communication, organization, customer service, computer, and recordkeeping skills.