Top Operations & Support Jobs

Support the CEO through complex calendar, inbox, travel, board, investor, and customer meeting management. Draft executive communications, coordinate domestic and international itineraries, track action items and cross-functional projects, and serve as a professional point of contact for stakeholders, board members, and guests. The role requires discretion, autonomy, sound judgment, exceptional organization, and strong written and verbal communication in a fast-paced technical startup.

Provides part-time museum support by monitoring visitors and building security, handling phones, mail, sales, statistics, and office tasks. Assists with events, exhibitions, facilities preparation, exhibition information, collection handling, installations, loans, and special projects. Requires strong organization, attention to detail, communication, writing, multitasking, and proficiency with Microsoft Office and Adobe Photoshop. Museum, gallery, office, and museum-procedure experience are desired.

Provides executive-level administrative support to the Chief Commercial Officer and Commercial Leadership Team. Responsibilities include calendar and meeting management, travel coordination, expense reporting, vendor and invoice administration, event planning, cross-functional project tracking, workflow improvements, confidential information handling, and stakeholder communication. The role requires proactive prioritization, discretion, sound judgment, and coordination of business initiatives in a remote, matrixed environment.

Leads the City's Public Works Department, overseeing streets, utilities, wastewater, water, transit, refuse, facilities, fleet, emergency response, and capital projects. Directs staff, budgets, contracts, regulatory compliance, infrastructure planning, and contractor performance. Advises the City Manager and City Council, prepares reports and recommendations, represents the City with agencies and community groups, and ensures reliable, safe, and effective public services.

Oversee accreditation operations for laboratories seeking or maintaining accreditation. Responsibilities include serving as the primary contact, facilitating accreditation processes, reviewing reports and corrective actions, interpreting standards and regulations, maintaining accreditation records, responding to inquiries, and recommending accreditation decisions. The role includes extensive training and mentoring, requires no prior accreditation experience, and may offer travel to testing or calibration laboratories.

Provides part-time administrative support across HR, Accounting, Recruiting, Business Development, and Marketing. Responsibilities include data entry, filing, researching prospective customers and opportunities, creating job requisitions and postings, maintaining candidate databases, and completing other assigned office tasks. The role requires on-site work in Cedar Rapids, Iowa, 20–30 hours weekly, with afternoon scheduling flexibility.

Lead cross-functional commercial operations initiatives across Sales Strategy & Enablement. Drive project delivery, process improvements, modernization (including AI/automation), stakeholder alignment, operational rigor, and measurable outcomes to improve sales productivity, forecasting, and governance.

Provides in-office and executive IT support across macOS devices, SaaS applications, networking, AV systems, Zoom Rooms, and collaboration tools. Responsibilities include user provisioning, onboarding and offboarding, hardware and software troubleshooting, access management, ticket resolution, endpoint compliance, workflow automation, documentation, and support for executive meetings and communications. The role operates in a HIPAA-, SOC 2-, and HITRUST-regulated environment and requires occasional U.S. travel.

Supports the admissions team by answering prospective student questions, conducting outreach, entering enrollment data, assisting with enrollment events and orientations, and contributing to social media campaigns. The role requires strong communication, organization, independent time management, attention to detail, and comfort using databases, spreadsheets, and digital tools. It is a flexible, part-time remote internship for a currently enrolled Franklin Cummings Tech student.

Evaluates customer interactions against quality standards, documents findings, provides actionable feedback, identifies trends, and supports service improvement initiatives. The role leads client-facing call listening sessions, prepares quality reporting, supports complaint and escalation handling, collaborates with Operations and Training, and contributes to audits, calibration, onboarding, and quality projects. It requires strong communication, analytical judgment, attention to detail, and experience in contact center, quality assurance, and travel-related customer service environments.