Top Operations & Support Jobs

Provides white-glove technical support to internal employees, troubleshooting desktop, laptop, mobile, software, telephony, and audiovisual issues. Manages tickets in JIRA, workstation deployment and repairs, onboarding and termination processes, hardware inventory, and vendor coordination. Supports Microsoft-centric environments and financial services applications while assisting VIP users. Requires on-site work five days weekly, weekend on-call participation, equipment lifting, and comfort working in IT closets.

Leads complex business analysis for ERP and business applications, including stakeholder discovery, requirements development, workflow and solution design, functional testing, UAT, implementation support, reporting validation, and application troubleshooting. Partners with engineers, product teams, QA, and business users to deliver improvements, resolve root causes, support adoption, and maintain documentation. Coaches junior analysts and contributes to process and business analysis standards.

Provides administrative and clerical support to the CEO and Chief Program Officer by managing calendars, scheduling meetings, preparing documents, organizing files, coordinating meeting logistics, monitoring routine communications, assisting with travel, and maintaining confidentiality. The role also supports executive office activities, meeting follow-up, recordkeeping, special assignments, and general administrative operations.

Leads Minitab’s internal IT organization across enterprise applications, workplace technology, infrastructure, data platforms, identity, and technical operations. The Director will unify service delivery, stabilize critical systems, develop technology roadmaps, modernize ERP and enterprise platforms, support AI adoption and acquisitions, manage teams and vendors, oversee budgets, and strengthen security, compliance, continuity, and operational discipline.

Support the CEO, CTO, and leadership team by managing calendars, travel, board and investor meetings, customer engagements, action items, expenses, invoices, and contracts. The role designs leadership workflows, coordinates special projects, represents executives to stakeholders, and helps align leadership time with company priorities. Requires discretion, strong communication, process-building ability, flexible hours, on-site work in Austin, and occasional travel to customer and construction sites.

Provides Level 1 IT help desk support by receiving customer incidents, troubleshooting hardware and software, explaining solutions, documenting progress, prioritizing escalations, and supporting network devices and specialized software. The role requires strong communication, problem-solving, confidentiality under HIPAA protocols, and independent work across evening or overnight shifts.

Provides high-level administrative support to senior executives by managing correspondence, calendars, meetings, travel, accommodations, expenses, notes, action items, organizational documents, and business reviews. Coordinates projects and events, collaborates with the executive assistant team, builds organizational systems, and serves as a liaison between executives, staff, and direct reports.

Provides administrative support across plant operations, accounting, human resources, and quality control. Responsibilities include preparing reports, assisting with payroll, conducting research and data analysis, maintaining documents, coordinating information with internal teams and external parties, and creating announcements. The role requires strong organization, communication, attention to detail, and advanced Microsoft Office and Excel skills.

Leads process excellence across North America retail operations, improving store productivity, efficiency, profitability, and execution consistency. Manages managers and analysts, develops operational strategies, drives cross-functional change, influences technology priorities, establishes performance metrics, and designs scalable retail processes, training, documentation, and best practices.

Provides phone and live-chat technical support for AgSense products, assisting dealers and customers with installation, troubleshooting, website and app navigation, and hardware or software issues. Creates RMA requests, documents warranty claims, analyzes call data, assembles equipment, trains staff and dealers on new features, and escalates issues when necessary. The role is office-based in Huron, South Dakota, with no travel required.