Top Operations & Support Jobs

Chief of Staff supporting the CEO across partnerships, negotiations, contract structuring, hiring, and administrative coordination. Responsibilities include preparing deal materials, researching counterparties, tracking contract redlines, managing executive and team searches, triaging inbound requests, coordinating schedules, and tracking commitments across multiple ventures. The role requires frequent travel, extended hours, discretion, exceptional writing, modeling skills, and comfort operating in a fast-paced early-stage environment.

Provides administrative and operational support for parts processes, including inventory and floor-stock management, freight, drop shipments, backorders, intercompany orders, margin reporting, credits, and adjustments. Coordinates with customer service, supply chain, vendors, logistics, finance, and internal teams to resolve discrepancies, maintain accurate records, and ensure timely transaction processing. The role also supports documentation, continuous improvement, reporting, and month-end activities.

Provides technical support and systems administration across Taher’s Microsoft environment. Responsibilities include troubleshooting user issues, managing devices and endpoints, administering Microsoft 365 and Entra ID, maintaining Windows Server and network infrastructure, supporting security tools and policies, coordinating vendors, and documenting systems and procedures.

Manage day-to-day Canton office operations, including front desk services, facilities, vendors, supplies, budgets, expenses, meetings, events, onboarding logistics, and employee and client experiences. Coordinate with leadership and shared services to align local activities with firmwide initiatives, support communications, and address office needs proactively.

Owns complex Deal Desk activities, including pricing, approvals, contract coordination, commercial risk assessment, and execution. Supports CPQ administration, workflow governance, forecasting, revenue planning, reporting, dashboards, data reconciliation, and data governance. Partners cross-functionally with Sales, Finance, Legal, Customer Success, and Operations to improve processes, systems, controls, and automation across the revenue lifecycle.

Supports PK3–Grade 5 students through weekly library instruction, reading promotion, research and information literacy, media literacy, digital citizenship, and technology integration. Manages library operations, including cataloging, circulation, scheduling, inventory, and collection development. Collaborates with teachers and academic leaders, curates inclusive resources, and leads family programming on reading development, technology use, online safety, and media choices.

Maintains complex, geographically distributed and air-gapped IT environments. Installs, configures, patches, hardens, troubleshoots, and optimizes Windows and Linux servers, workstations, applications, virtualization platforms, and network infrastructure. Administers Active Directory, server enclaves, security tools, PKI, vulnerability management, backups, and system documentation. Supports end users and technical teams, resolves operational issues, assists with accreditation, and communicates outage and upgrade resolutions. Requires an active Top Secret/SCI clearance with NSA full-scope polygraph and occasional travel.

The Director of GTM Engineering builds and operates AI-powered workflows, data pipelines, integrations, automation, dashboards, and internal tooling for go-to-market teams. Responsibilities include architecting the GTM technology stack, deploying and evaluating AI agents, automating repetitive processes, improving enrichment infrastructure, and measuring effects on conversion and pipeline velocity. The role requires hands-on technical building experience across CRM, marketing automation, enrichment platforms, APIs, SQL, and data systems in a high-growth B2B SaaS environment.

Processes and fulfills customer orders, invoices orders, provides customer service, and maintains accurate client information in the company database. The role requires strong communication, attention to detail, judgment, English proficiency, computer skills, and availability for a rotating weekday schedule with occasional weekend and peak-season overtime.

Own CX quality, training, and knowledge management systems for a large-scale customer support operation. Lead QA framework design, Zendesk knowledge management, Sierra AI deflection enablement, automated quality scoring, agent training, partner launch readiness, and data-driven continuous improvement. Manage a team of 2–3 associates while partnering with engineering, product, vendors, compliance, legal, and operations teams.