Top Operations & Support Jobs

The Operations Assembly Specialist leads the assembly process improvements, resolves work stoppages, and drives cross-functional collaboration to enhance production efficiency and quality.

Work directly with the founders to operationalize the first carrier launch and build Ficus’s early business infrastructure. Responsibilities include coordinating insurers, banks, vendors, product, and compliance; establishing customer support operations; managing partner diligence and onboarding; evaluating operational vendors; building financial and operational models; documenting processes and controls; supporting recruiting and fundraising; and resolving emerging operational challenges for a regulated fintech product.

Provides technical support for EasyPost’s GlobalShip enterprise shipping solution. Responsibilities include client configuration, troubleshooting, customer follow-up, minor software and database adjustments, software testing and deployment, issue escalation, and coordination with support and integration teams. The role requires managing multiple support issues, communicating effectively with customers and internal teams, and adapting to new technologies. Travel is required occasionally, and the position may be remote or hybrid.

Manage safety programs including injury prevention, compliance, and training at manufacturing sites. Evaluate effectiveness and lead investigations to enhance safety culture.

Greets and assists visitors, manages multi-line phone calls, controls office access, distributes mail, maintains reception supplies, updates calendars, schedules meetings, and supports office personnel. The role requires full English/Spanish bilingual proficiency, legal industry experience, customer service skills, weekend availability, and familiarity with office and case management software.

Provides hands-on technology support for company leadership and events; manages accounts, platforms, domains, subscriptions, automations, password vaults, and API keys; configures software and AI tools; administers access using least-privilege principles; maintains disaster recovery plans and testing; coordinates with vendors and managed service providers; and documents systems for insurance and due diligence.

Owns daily office and workplace operations, including vendor coordination, space planning, budget tracking, ticket resolution, workplace programs, employee perks, onboarding, recognition, and company events. The role also supports culture across headquarters and U.S. hub offices, manages workplace requests and purchase orders, and requires availability outside standard working hours.

Provides front-office support at a public charter school by greeting visitors, answering phones, routing calls, distributing mail, responding to information requests, maintaining attendance and student files, contacting parents, assisting with meetings and lunch counts, supervising students, and translating when bilingual. The role requires strong communication, organization, multitasking, Microsoft Office proficiency, dependability, and alignment with the school's mission.

Owns the client onboarding experience from signed agreement through live retirement plan. Leads onboarding and conversion team leads, builds scalable workflows, SOPs, and training, manages timelines and service levels, partners with Product and Engineering on workflow tools, tracks operational KPIs, forecasts capacity, and resolves cross-functional onboarding issues.

Supports university technology services through user training, IT documentation, knowledge management, service desk assistance, ticket triage, and process improvement. Develops guides, FAQs, and training materials; analyzes support trends and service metrics; improves workflows and customer satisfaction; and provides technical support for PC, Apple, Microsoft, and networking environments.