Top Operations & Support Jobs

Own Modal’s employee technology environment, including identity and access, devices, SaaS applications, internal systems, automation, support, hardware, and vendors. Build secure onboarding and offboarding workflows, manage endpoints, integrate business systems, and improve IT operations through automation. Establish the technical direction and operating model for IT while remaining hands-on and eventually building a team as the company scales.

Supports Microsoft partners across Asia by coaching them on investment programs, pipeline management, co-sell readiness, and deal progression. Manages operational requests, mailbox activity, data hygiene, documentation, dashboards, KPI reporting, and business reviews. Serves as a liaison between partners and Microsoft stakeholders, identifies performance trends, recommends improvements, and helps partners navigate internal processes and escalation paths.

Provides hands-on technical support, troubleshooting, training, and digital literacy education for senior living residents. Maintains resident technology services, audiovisual equipment, and life safety systems; supports events, safety checks, emergency communication, and technology rollouts. Documents issues, develops user resources, and collaborates with staff, vendors, and residents while delivering empathetic, accessible service.

Supports nonprofit development operations, including fundraising administration, grant proposal and reporting coordination, donor acknowledgments, CRM data integrity, event logistics, volunteer recruitment and tracking, community outreach, and donor portfolio management. Collaborates with finance and development teams to maintain accurate records, meet grant deadlines, support events, and strengthen donor and community relationships. Requires regular on-site attendance and occasional off-site, evening, and weekend commitments.

Temporary employees may apply for assignments across departments at Redding Rancheria. Applicants should specify their department of interest. Temporary employees are limited to a maximum of 28 hours per week.

The Workforce Analyst forecasts contact demand and staffing needs, develops training and scheduling plans, manages real-time contact center performance, and analyzes service-level, abandonment, adherence, occupancy, and productivity metrics. The role maintains reporting and analytics, recommends staffing and overtime adjustments, identifies performance trends and gaps, and partners with contact center leadership, HR, training, and quality teams to improve workforce management and customer and employee experiences.

Executive Assistant supporting company founders with business, personal, and operational tasks. Responsibilities include project coordination, expense reporting, travel planning, scheduling, event management, communications, confidential information handling, and follow-up tracking. The role requires strong organization, accuracy, discretion, communication, spreadsheet skills, flexibility, and the ability to work independently in a fast-paced remote environment.

Leads national first notice of loss, liability, and bodily injury claims operations through Claims Managers and Team Leaders. Oversees claim quality, customer experience, productivity, financial performance, regulatory compliance, vendor performance, workforce development, and operational improvement. Partners cross-functionally to resolve claims issues, improve workflows, manage risks, and achieve business objectives across a multi-state organization.

Supports the CEO and executive leadership team by managing complex calendars, travel, meetings, agendas, board materials, communications, projects, events, vendors, and follow-up. The role ensures leadership commitments stay on track, assists with company administration and culture initiatives, and uses AI tools to streamline recurring work. This is a full-time hybrid position requiring quarterly event travel and occasional travel with the CEO.

Score basketball games, operate the game clock and possession arrow, record scores, fouls, and player eligibility, enforce league rules, and promote a safe and sportsmanlike environment. Responsibilities also include court and equipment setup and teardown, inspecting equipment, documenting incidents, responding to emergencies, and reporting issues to supervisors. The role requires weekend availability, multiple consecutive games, required training, and First Aid/CPR/AED certification within 90 days of hire.