Top Operations & Support Jobs

Provides customer service and operational support for HSA and TPA accounts. Responds to inquiries, resolves account concerns, interprets policies and regulations, coordinates with internal teams, processes documentation and deposits, maintains customer records, and supports claims, reporting, fraud prevention, and compliance workflows.

Build and own the company’s go-to-market systems, including CRM, enrichment, outbound, marketing automation, lead routing, and sales handoffs. Create automated workflows, internal tools, AI-powered processes, dashboards, and documentation. Maintain clean CRM data, improve funnel performance, evaluate vendors, support GTM onboarding, and partner with sales and marketing leadership on operational initiatives.

Eight-week summer internship in Comfort Systems USA’s Early Careers Program. Interns rotate through responsibilities, collaborate with department teams, complete business-focused research projects, develop solutions, and present final projects. Opportunities span business, finance, accounting, marketing, hospitality, IT, and other areas. Candidates should be self-directed, adaptable, effective communicators, and proficient in Microsoft Office, especially Excel.

Provides dedicated executive support to the North American Managing Partner, including calendar and inbox management, meeting preparation, travel itineraries, expenses, correspondence, and confidential assignments. Coordinates business initiatives, strategic projects, board administration, presentations, agendas, minutes, and follow-ups. Requires strong organization, judgment, communication, discretion, multitasking, and independent problem-solving while working full-time in the New York studio.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Provides Tier 1 and Tier 2 deskside support for Windows systems, Microsoft Office, hardware, peripherals, printers, network connectivity, virtual clients, and enterprise applications. Troubleshoots incidents, installs and maintains end-user devices, documents resolutions in an ITSM platform, and collaborates with network, systems, and application teams. Supports mission-critical DoD operations, including contingency events and schedule adjustments.

Provides administrative and operational support for university admissions and external affairs. Responsibilities include front-desk customer service, telephone support, admissions data entry, database maintenance, transcript and records processing, mail handling, campus tour scheduling, event coordination, and documentation compliance. The role requires accurate recordkeeping, strong organization, professional communication, multitasking, and dependable attendance.

Leads daily operations for a global partner program across North America, EMEA, and LATAM. Oversees support queues, escalations, workflows, service levels, coaching, documentation, and program compliance. Analyzes operational metrics and partner trends, creates recommendations and reports, and leads process improvements and related projects to increase efficiency, scalability, accuracy, and partner satisfaction.

Own revenue operations across digital acquisition, retention, funnel optimization, commercial analytics, and CRM implementation. The role analyzes conversion, payment, revenue, CAC, LTV, and retention metrics; identifies growth opportunities and revenue leakage; launches experiments; improves cross-sell and reactivation; standardizes commercial processes; and partners with Product, Marketing, Payments, Finance, and Analytics teams. It also represents the commercial function and supports scalable infrastructure and performance management.

Coordinates day-to-day workplace and office operations, including facilities requests, vendor relationships, supplies, mail, shipping, catering, employee events, visitor support, and workspace preparation. Partners with Facilities, HR, IT, Finance, and other teams to maintain an organized, welcoming, and well-equipped workplace. Tracks maintenance needs, communicates disruptions, supports events, and manages workplace documentation and inventory.