Top Operations & Support Jobs

Processes and monitors customer orders received through EDI, fax, and phone; manages vendor-managed inventory replenishment; resolves service issues; coordinates with customers, brokers, warehouses, and internal teams; prepares invoices and military delivery tickets; maintains purchase order and invoice records; and helps reduce customer deductions and penalties.

Supports the Chief Human Resources Officer through complex calendar management, domestic travel coordination, executive communications, meeting preparation, reporting, budgeting, vendor administration, recruiting coordination, and confidential information management. The role also monitors priorities and deliverables, coordinates leadership activities, prepares presentations and reports, and facilitates communication across internal and external stakeholders.

Provide accurate consecutive and simultaneous interpretation across on-site, video remote, and telephone settings. Interpret verbal communication and perform sight translation while preserving meaning, tone, intent, and emotion. Maintain confidentiality and professional ethics, communicate quality-impacting factors, and support diverse speakers. Medical interpreters must hold medical interpreter certification and healthcare interpreting experience. Contractors need reliable technology, a quiet workspace, language proficiency, references, and at least two years of interpreting experience.

Lead operational excellence across a portfolio of firms, from pre-acquisition diligence through post-close transformation. Assess financial and operating performance, identify high-return improvements, build transformation plans and playbooks, lead cross-firm initiatives, implement process changes, and measure cash-flow impact. Partner with firm leaders, Finance, Product Experience, systems, and commercial teams to improve profitability, productivity, service quality, and adoption. Regular travel to prospective and portfolio firms is required.

Provides onsite and remote corporate IT support for Windows and macOS devices, Microsoft 365, identity systems, endpoints, networking, RingCentral, and office technology. Manages helpdesk tickets, onboarding and offboarding, endpoint deployment, security compliance, asset inventories, audits, vendor coordination, and documentation. Supports a regulated PCI DSS and SOC 2 environment while partnering with infrastructure and information security teams.

Own strategic and operational initiatives from problem definition through execution and measurement. Identify growth and efficiency opportunities, analyze data and market insights, improve processes using AI and automation, track performance metrics, and coordinate cross-functional teams. The role also manages relevant partnerships with banks, processors, and other strategic providers while supporting business priorities in a fast-growing fintech environment.

Administers and supports the HomebuilderONE ERP, including help desk tickets, security, user provisioning, hierarchy maintenance, access management, testing, releases, compliance audits, data quality, and contract document configuration. Partners with business and functional teams on process improvements, requirements gathering, documentation, enhancements, mergers and acquisitions, data conversion, and user adoption.

Provides administrative support to the Registrar’s Office, including reception coverage, phone screening, student and course record data entry, data proofing, form processing, and confidential FERPA-compliant records handling. Uses Microsoft Office and standard office equipment to support students, faculty, staff, and visitors.

Manages office operations and provides confidential executive support to senior leadership. Coordinates HR and safety activities, meetings, events, vendors, contracts, budgets, records, facility services, communications, and administrative workflows. Prepares reports, presentations, agendas, and documents while identifying process improvements to enhance workplace productivity and experience.

Provide fast, thoughtful customer support through Slack and email for platform navigation, onboarding, billing, and pentest scheduling. Triage and document issues, route escalations, send timely updates, maintain accurate ticket records in Pylon, and contribute to the knowledge base. Collaborate with Security Program Managers, Customer Success, and Engineering while helping build the support function and processes in a fully remote, high-growth environment.