Top Operations & Support Jobs

Investigates and resolves billing and freight invoice disputes between shippers and carriers. Reviews documentation, communicates decisions and payment requirements, updates internal systems, educates stakeholders, and partners with internal teams on process improvements. The role supports accurate billing, positive customer experiences, and long-term business retention while requiring strong organization, attention to detail, and independent prioritization.

Administers provider Membership Agreements through onboarding and renewal, including preparation, execution, tracking, documentation, deadline follow-up, and renewal support. Explains standard contract terms, maintains CRM records, identifies compliance concerns and partnership risks, and escalates complex issues. The role collaborates with onboarding and provider lifecycle teams, supports provider retention, assists with audits and reporting, and contributes to process improvements.

Provides paraprofessional administrative support within a college Registrar’s department. Duties include working with college systems, applying established eligibility criteria, compiling and disseminating statistical data, assisting administrators with projects, and supervising clerical employees. The role involves public contact, administrative coordination, communication, computer use, and supporting an inclusive learning environment.

Serves existing merchants by coordinating ownership transitions, POS deployments, migrations, orders, installations, and system configuration. Communicates with clients through phone, email, chat, and SMS; manages case queues, schedules appointments, processes equipment orders, performs basic menu programming, and collaborates with internal teams to resolve escalations. The role focuses on Shift4’s SkyTab POS and legacy-system migrations.

Serves as the dealership’s front desk representative by greeting customers, answering and directing calls, addressing concerns, providing information, and routing guests to the appropriate department. Additional duties include preparing beverages, managing registration stickers and key fobs, organizing materials, supporting the titles department, and completing ongoing product training. The role requires multitasking, professional communication, customer service, basic business software proficiency, typing at 45+ WPM, and a valid driver’s license.

Administer and optimize Salesforce by managing users, permissions, security, data integrity, reporting, dashboards, workflows, and forecasting. Partner cross-functionally with Sales, Marketing, Production, Accounting, Client Services, and leadership to improve customer lifecycle processes. Develop Salesforce procedures, re-engineer configurations, train users, and implement solutions that improve efficiency, adoption, and business performance.

The Chief of Staff supports the President and CEO by coordinating organizational priorities, leadership communication, decision-making, and executive workflows. The role manages Board of Directors meetings, aligns teams on institution-wide initiatives, oversees executive office operations, staffing, and budget, and represents the organization externally. It requires strong judgment, discretion, communication, analytical, organizational, and process-management skills, along with significant senior-level experience in mission-driven or globally oriented organizations.

Manage day-to-day office operations, administrative systems, accounting support, HR onboarding, facilities coordination, records retention, and project compliance. Prepare and proofread reports, proposals, and correspondence; process invoices, expenses, timesheets, and accounts payable; support project managers with billing and contract requirements; coordinate new-hire activities; maintain office supplies and equipment; and assist with business development, proposals, events, and management reporting using Deltek.

Supports enterprise customer implementations, workflow configuration, deployment validation, troubleshooting, QA testing, documentation, and operational improvements. Partners with Product, Engineering, and Forward Deployed teams to resolve technical issues, analyze customer usage, configure integrations, automate manual processes, and support product launches. The role is suited to an early-career professional with strong analytical, communication, organizational, and problem-solving skills who can quickly learn new software systems.

Provides administrative and data management support to program staff by auditing participant files, tracking training and compliance requirements, processing incident reports, entering and exporting database information, preparing reports and correspondence, managing petty cash and office supplies, processing mail, and providing switchboard backup.