Top Operations & Support Jobs

Provides academic advising to prospective, new, and continuing students on degree requirements, course selection, academic planning, and university policies. Supports enrollment and retention through student and faculty communication, academic issue resolution, referrals, orientation sessions, and information sessions. Uses Banner, OrediggerWeb, Navigate360, and other student systems to track advising activities while collaborating with faculty and student affairs staff.

Provides on-site technical support and endpoint management for approximately 200 users and 300 systems across three Chicago locations. Responsibilities include Windows and Microsoft 365 administration, hardware repair, mobile device support, networking, cabling, Wi-Fi, VoIP, IoT, RMM, MDM, and AI platform administration. The role also troubleshoots servers and workstations, supports remote users, documents solutions, manages projects, transports equipment between sites, and independently owns tasks through completion.

Administers and supports ServiceNow and other third-party applications, serving as the primary subject matter expert. Responsibilities include troubleshooting, integrations, security, performance optimization, automation, upgrades, configuration, documentation, user training, vendor management, licensing, metrics, and application roadmaps. The role also manages application-related projects, process improvements, and stakeholder requirements while protecting system and data integrity.

Installs, configures, maintains, and troubleshoots IT hardware, software, networks, servers, databases, and virtualization systems in a manufacturing environment. Provides employee account setup, computer deployment, end-user support, system monitoring, data backup and security, documentation, training, and technical problem-solving. The role also supports cybersecurity defenses, coordinates with departments and the ACTIA Group, follows safety and compliance requirements, and may manage or develop team capabilities.

Provides front-desk reception and office administration, including greeting visitors, answering phones, coordinating facility vendors, ordering supplies, handling mail and packages, scheduling conference rooms, supporting events, and onboarding staff with workspace, equipment, keys, and badge setup.

Manage and automate Windows and Mac infrastructure, office networks, SaaS applications, endpoint deployments, Microsoft environments, security controls, and user support. Lead system implementations, migrations, process improvements, issue escalations, documentation, training, and technology projects. Collaborate with leadership on strategic planning, resource allocation, compliance, and operational frameworks. Provide senior-level support for hardware, software, connectivity, AV systems, and business applications. Travel to other offices up to 10% of the time.

Administers and supports Microsoft Dynamics 365 CRM across the Americas. Responsibilities include triaging and resolving issues, managing access and configuration, translating business needs into functional requirements, supporting enhancements, testing, releases, data quality, reporting, training, governance, and stakeholder communication.

Run Prime Intellect’s San Francisco office, including facilities, supplies, access, vendors, safety, equipment, and workplace logistics. Plan and execute onsites, offsites, events, executive visits, and team travel across multiple cities. Host visitors, support employee experience programs, manage merchandise, and back up the Executive Business Partner with calendars, expenses, travel, and ad hoc needs. The role is fully onsite and requires strong organization, judgment, initiative, and comfort with changing priorities.

MBA Intern supporting defense-tech strategy, financial planning and analysis, DoD customer engagement, government proposals, defense market research, acquisition pathway analysis, and strategic partnerships. The role includes outreach to prime contractors, preparation of briefings and whitepapers, participation in customer discussions, and potential travel to military bases and conferences.

Deploy and support the FarSpan platform in secure government environments, managing requests, configurations, access, data transfers, health checks, monitoring, and status reporting. Follow and improve runbooks, document results, escalate issues, and maintain an operational improvement backlog. Collaborate with product teams to translate recurring challenges into platform enhancements. The role requires technical troubleshooting, procedural accuracy, clear documentation, and occasional travel to customer sites.