Top Operations & Support Jobs

Provides 24x7x365 technical support for CBP operational technology environments, including help desk operations, incident and change management, device provisioning, MDM administration, troubleshooting, documentation, and shift turnover. Supports Windows, Linux, mobile, tactical, cloud, and edge devices; PKI and certificate lifecycle activities; and TAK infrastructure. Coordinates with engineering, cybersecurity, network operations, product teams, and government stakeholders while working assigned shifts, including nights, weekends, and holidays.

Manage Safeguards incidents from declaration through closure, serving as incident commander and coordinating Legal, Communications, Policy, Security, Engineering, research, and threat intelligence teams. Triage urgent enforcement requests, oversee on-call coverage, maintain incident records and metrics, lead post-incident reviews, and track corrective actions. The role also develops runbooks, improves incident response processes, and partners with engineers to automate triage and routing. Rotating after-hours and weekend coverage is required.

Leads divisional IT strategy, operations, infrastructure, systems, data initiatives, budgets, projects, and vendor relationships. Develops multi-year technology roadmaps, oversees transportation and warehouse systems, leads TMS and enterprise system implementations, drives change management, and aligns technology investments with operational and financial performance.

Provides clerical and administrative support for a home health branch, including communications, mail and invoice processing, vendor supply coordination, data entry, equipment and computer support, document uploads to the electronic medical record, order follow-up, vehicle inspections, and emergency preparedness updates. Maintains confidentiality and professional communication with patients, families, healthcare professionals, team members, and community agencies while supporting the agency’s mission and daily operations.

Provides Level 3 technical and application support for depot operations. Troubleshoots depot management systems, customer rates, pricing, billing configurations, desktop hardware, networks, Microsoft 365, and business applications. Analyzes logs, databases, configurations, and workflows to identify root causes; coordinates fixes with developers and vendors; tests updates; documents resolutions; supports help desk personnel; and recommends process or system improvements.

Administer and optimize an enterprise Salesforce platform supporting sales, marketing, customer success, and revenue operations. The role configures security, data models, flows, automation, integrations, deployments, sandboxes, and data quality processes; resolves complex support issues; establishes administration standards; evaluates Salesforce releases; and partners with technical and business stakeholders on scalable CRM solutions and roadmap priorities.

Provide technical support for developer customers, resolve inquiries, create and maintain tutorials and content to improve self-sufficiency, minimize engineering interrupts, and collaborate with cross-functional teams on support strategies.

Coordinates the operational and financial management of a commercial real estate portfolio. Responsibilities include compiling property reports, supporting budgets and variance analysis, tracking leasing activity and key dates, coordinating with property managers and internal teams, monitoring capital projects and vendors, maintaining portfolio records, and improving reporting workflows. The role requires strong Excel, analytical, organizational, communication, and follow-through skills, plus familiarity with commercial real estate, lease terms, financial statements, and property management systems.

Own business operations and strategy initiatives supporting Wayground’s U.S. K-12 growth. Responsibilities include building the GTM operating system, setting KPIs and OKRs, leading strategic planning, managing resource allocation, developing financial models and forecasts, establishing P&L accountability, and delivering ad hoc analysis for commercial leadership.

Provides executive leadership for the college’s instructional programs, library, learning resources, and related student services. Oversees deans and instructional staff; leads curriculum development, program review, academic planning, budgeting, compliance reporting, hiring, and strategic initiatives. Advises the college president, represents the district, supports institutional equity and student success, attends governing board meetings, and serves as acting president when needed.