Top Operations & Support Jobs

Provides remote technical support to internal teams and clients, troubleshoots hardware, software, and network issues, manages Zoho CRM and other cloud tools, maintains IT systems, documents resolutions, and assists with security protocols and updates.

Administers engineering data repositories and PDM systems, manages access, metadata, workflows, revisions, baselines, and document releases. Coordinates engineering, manufacturing, quality, and IT stakeholders to maintain accurate BOM and documentation relationships. Supports SolidWorks PDM migrations, vault reorganizations, workflow improvements, troubleshooting, and system usability enhancements in a technical aerospace and defense manufacturing environment.

Serves as the primary front desk contact by greeting visitors, handling inquiries, coordinating communication, managing front desk operations, and delivering courteous customer service. Requires flexibility for per diem scheduling, including evening and weekend availability, while maintaining efficient information flow and a professional environment.

Oversee graduate programs across assigned campuses, including student recruitment, retention, reentry, advising, engagement, faculty staffing and development, curriculum compliance, accreditation requirements, certifications, and student satisfaction. Support executive academic leadership with program planning, faculty supervision, course scheduling, regulatory compliance, and continuous improvement of graduate education operations.

Provides Tier 1–2 IT support for office and manufacturing operations. Installs and troubleshoots hardware and software, manages Active Directory and Microsoft 365, supports networking, virtualization, storage, enterprise applications, security initiatives, and system maintenance. The role also documents technical processes, trains users, manages device inventory, coordinates hardware procurement, and assists with Oracle E-Business Suite and other enterprise systems.

Performs first-line quality control for eDiscovery and sensitive data review workflows. Responsibilities include validating data loads, coding consistency, document counts, work-product completeness, and deliverable readiness; documenting defects and corrective actions; escalating risks; supporting sampling and reconciliation; maintaining quality metrics; and following security, confidentiality, and data-handling requirements.

Provides high-level administrative support to multiple VPs, managing calendars, expenses, meetings, travel, correspondence, presentations, supplies, visitor logistics, engagement events, and building maintenance coordination. Handles confidential information with discretion and supports a positive workplace culture at the Marshall R&D Center.

Provides first-line technical support to internal employees by diagnosing and resolving desktop, laptop, network, and system issues. Documents incidents, escalates urgent or unresolved problems, administers help desk software, maintains records, monitors system errors, prepares shift reports, and develops support procedures. Requires customer service skills, basic networking knowledge, technical support experience, and availability for 24/7 shift coverage.

Leads account operations, ensuring service agreements meet client standards while maximizing profitability. Oversees staffing schedules, budgets, purchasing, expenses, financial reporting, employee training, and performance development. Maintains effective client and internal communications, manages operational demands, and inspects freight within warehouse operations.

Provides reception and administrative support for an onsite engineering and mining office. Responsibilities include greeting visitors, managing mail and records, coordinating travel, maintaining access and security processes, liaising with property management, supporting meetings and events, and assisting employees with office procedures. The role requires strong organization, communication, customer service, Microsoft Office, and multitasking skills.