Top Operations & Support Jobs

Chief of Staff serves as a trusted advisor and strategic partner to the CEO, driving enterprise priorities, executive alignment, accountability, governance, and organizational execution. The role coordinates leadership meetings, tracks strategic initiatives, develops board and executive materials, manages high-stakes projects, identifies growth opportunities, and surfaces organizational risks. It requires strong business, financial, strategic, communication, and judgment skills, along with experience supporting senior executives in consulting, investment banking, corporate strategy, or high-growth technology environments.

Supports clinical department leadership by ensuring timecard accuracy and serving as the subject matter expert for the organization’s timekeeping and scheduling platform. Partners with departments to maintain reliable workforce scheduling and timekeeping processes while promoting collaboration, accountability, quality, and employee support.

Leads daily operations for a West Region field team of 12–18 data specialists. Responsibilities include approving timesheets, conducting one-on-ones and performance reviews, monitoring quality and productivity metrics, preparing operational reports, maintaining compliance documentation, coordinating with logistics, CAD, QA, HR, and finance, and supporting field employees. The role is primarily remote with up to 20% travel and focuses on team performance, morale, project timeliness, and operational quality.

Provide technical customer support by answering product questions, diagnosing complex issues, developing solutions or workarounds, and collaborating with Support and Engineering teams. Document solutions, contribute to internal diagnostic automation tools, and participate in a weekend daytime on-call rotation. The role requires strong DevOps, Linux, communication, and independent problem-solving skills.

Supports Data and Technology Solutions leadership through risk and audit tracking, capacity planning, operational dashboards, governance routines, leadership meetings, goal tracking, communications, change initiatives, talent programs, and community engagement. The role provides structure, coordination, facilitation, and follow-through across strategic, operational, and tactical priorities while maintaining SharePoint content and management tools.

Provides first-line IT support for hardware, software, access, networking, onboarding, and endpoint security issues. Configures laptops, manages accounts and permissions, maintains asset inventories, documents solutions, and escalates complex problems. Supports laboratory and office sites, including occasional travel, while assisting employees through Slack, email, and in-person channels.

Provides executive and Board support through calendar, travel, meeting, document, and records management. Oversees office operations, vendors, facilities coordination, onboarding logistics, and administrative processes. Supports HR, Finance and Accounting, legal, compliance, corporate governance, and special projects while handling confidential information. Coordinates invoices, expense reports, financial records, employee documentation, contracts, and cross-functional communications. This onsite role requires strong organization, discretion, initiative, and occasional flexibility outside standard business hours and travel.

Catalog books, digital resources, and other library materials using OCLC, MARC, RDA, LC standards, and an ILS. Maintain accurate bibliographic records, update holdings, support withdrawals and collection planning, and improve cataloging workflows. Develop local procedures, apply metadata and taxonomy practices, and stay current with cataloging standards. The role requires independent, detail-oriented work, collaboration, strong communication, and the ability to handle library materials weighing up to 35 pounds.

Provides Tier 2 escalation support for hardware, software, access, network, and employee technology issues. Administers Google Workspace, Microsoft 365, device fleets, identity and access systems, onboarding and offboarding workflows, security controls, IT assets, licenses, and vendors. Troubleshoots office, data center, and remote connectivity issues, manages ticket targets, automates workflows with scripting, and maintains documentation, runbooks, and knowledge base content.

Reviews and corrects insurance claim inspection reports for accuracy and compliance with company and customer standards. Identifies quality trends, closes job orders, schedules appointments, monitors email, resolves calls from inspectors, homeowners, and customers, and escalates issues when needed. The role requires strong organization, communication, multitasking, computer skills, and the ability to remain calm in a busy environment.