Top Operations & Support Jobs

Manages insurance claims including property damage, bodily injury, automobile, workers’ compensation, and disability claims. Coordinates with carriers, adjusters, legal counsel, managers, and injured employees; tracks incidents, payments, medical care, return-to-work accommodations, and claim action items. Investigates claims, gathers supporting evidence, maintains logs and loss runs, and produces reports on claim activity and trends. Provides claims-related guidance across departments while ensuring compliance, accuracy, and timely resolution.

Supports manufacturing, supply chain, and operational initiatives through data collection, analysis, reporting, dashboard development, production coordination, documentation, and continuous improvement. The intern collaborates with Manufacturing, Engineering, Quality, Supply Chain, and Program teams to improve workflow efficiency, process consistency, material readiness, and operational visibility.

Handles customer and retail partner inquiries, post-purchase support, order and fulfillment investigations, escalations, returns, refunds, warranties, and delivery issues. Coordinates with 3PLs, carriers, and internal teams to resolve problems. After earning CPST certification, provides virtual car-seat installation education and product support. Develops customer feedback reports and insights to improve products and processes.

Supports administrative and records-management activities for Manufacturing, Quality, and Packaging departments. Completes and maintains cGMP documentation, retrieves records for audits, coordinates archival, monitors production forms and supplies, manages PPE and locker issuance, and liaises with QA regarding testing equipment. Also processes purchase requests, organizes supplies, documents training, and supports production teams in a shift-based environment.

Coordinates daily corporate office operations, including front desk reception, visitor access, mail and package distribution, supplies, building work orders, communications, meetings, purchase orders, invoices, and leadership administrative support. Maintains organized office, mailroom, and kitchen areas while coordinating with vendors, Finance, employees, and leadership. The role requires full-time onsite attendance, strong organization, confidentiality, communication, and proficiency with Microsoft Office and office equipment.

Manages Access Service Request and Local Service Request orders from submission through completion. Reviews order accuracy, validates data, applies tariffs, translates service codes, determines charges, provisions orders in M6, tracks progress, resolves discrepancies, communicates with customers, coordinates escalations, and supports network builds for new and expanding carriers.

Build and manage the systems powering customer acquisition, including outbound automation, data enrichment, lead scoring, routing, intent pipelines, CRM integrations, AI-assisted research, and funnel reporting. Partner with sales and marketing leaders to run experiments, improve GTM data quality, and scale pipeline generation. The role requires hands-on coding, API and SQL proficiency, and five days per week onsite in San Francisco.

Leads the regional Operations Steering Support function, managing team performance, workload planning, operational data governance, reporting, analytics, cost control, and supplier oversight. Maintains master data, dashboards, contracts, tariffs, and vendor information while coordinating with Operations, Procurement, Finance, and regional teams. Provides cost analysis, supplier performance insights, management recommendations, and continuous process improvements to improve efficiency, data quality, operational resilience, and decision-making.

Supports daily cement plant administration by processing accounts payable invoices in SAP, entering purchase requisitions, verifying goods receipts, managing insurance certificates and materials documentation, and handling office operations. Provides backup support for payroll and scheduling while coordinating with plant personnel, contractors, vendors, and visitors. Requires strong organization, attention to detail, Excel proficiency, and the ability to manage multiple priorities in an industrial facility.

Provides administrative and programmatic support for HIAS’s Social Integration team. Coordinates affiliate calls, communications, attendance tracking, reports, technical assistance records, training hours, and learning management system administration. Supports affiliate access to SharePoint, Apricot, and Litmos, responds to inquiries, processes exception requests, maintains contact lists, and collaborates with national affiliates and internal stakeholders to support refugee programming.