Top Operations & Support Jobs

Provides administrative support for the Install Department by preparing documents, entering data, managing files, scheduling stone installations, and maintaining accurate project records. Acts as a customer contact for installation inquiries and updates while coordinating schedules with production, sales, and logistics teams. Requires strong organization, communication, customer service, Microsoft Office, Excel, CRM, and bilingual Spanish skills. Limited travel to job sites or training may be required.

Provides Tier 2 technical support for hardware, software, networking, access control, and connected building technology issues. Troubleshoots smart locks, readers, intercoms, cameras, IoT devices, firmware, power, and connectivity problems; manages escalations and customer communication; supports installers and field technicians; collaborates with Engineering, Product, and Operations; coordinates RMAs and warranty reviews; documents cases; and improves troubleshooting guides, workflows, and knowledge resources.

Business Analyst responsible for gathering and documenting business and functional requirements, facilitating stakeholder workshops, conducting gap analysis, creating process documentation, and supporting Agile delivery. The role collaborates with development, QA, and project teams, assists with sprint planning and backlog refinement, supports UAT and defect resolution, validates test cases, and identifies process improvements. Requires strong stakeholder communication, documentation, analytical skills, and hands-on experience with JIRA, Confluence, Microsoft Office, and SQL.

Acts as a liaison between business teams and IT or vendor development teams for claims technology and process solutions. Gathers and documents complex requirements, defines scope, manages backlogs and user stories, develops acceptance tests, performs user acceptance testing, supports application administration, and analyzes business processes and integrations. The role also assists with project planning, risk mitigation, stakeholder communication, user support, training, and continuous improvement.

Provides administrative and receptionist support, including greeting visitors, answering calls, coordinating meetings, managing correspondence, maintaining files, ordering office supplies, and handling clerical tasks. Supports management, employees, customers, and other departments while serving as backup for production assistance. Requires strong organization, communication, multitasking, computer, and time-management skills in a fast-paced office environment.

Provides first-level remote and deskside IT support, troubleshoots hardware and software issues, installs and configures systems, manages tickets and IT inventory, supports office technology, trains employees, and escalates unresolved problems. The role also supports branch offices, corporate moves, equipment maintenance, documentation, and process improvements, with frequent travel to headquarters and branch locations.

Provides administrative and operational support to business development leadership. Responsibilities include maintaining CRM and provider databases, organizing reports and market intelligence, coordinating meetings and travel logistics, preparing presentations and briefs, researching events and opportunities, tracking project deadlines, and monitoring data accuracy. The role is onsite, full-time, and includes approximately 10% travel.

Serves as the first point of contact for client inquiries through phone, email, chat, and video. Resolves issues, coordinates with internal departments, manages support requests, follows up with clients, and avoids providing unauthorized legal or tax advice. The role also develops service knowledge, improves communication processes, and supports administrative tasks while delivering accurate, efficient, client-focused service.

Manages accounting and human resources functions for a senior living community, including recruitment, onboarding, benefits, payroll, accounts payable, resident billing, collections, deposits, file maintenance, and workers’ compensation claims. Maintains confidentiality, supports safety procedures, participates in manager-on-duty coverage and community events, and may supervise staff.

Provides administrative support to department and facility leaders through calendar and meeting coordination, travel arrangements, reception, phone support, customer service, data entry, timekeeping, invoice and purchase order processing, office supply management, filing, and preparation of reports and correspondence. Maintains organized records and uses Microsoft Office and other systems to support efficient department operations.