Top Operations & Support Jobs

Provides advanced L2 helpdesk support, resolves complex tickets, manages queue coverage, backs up phone support, and assists with onboarding and technician training. The role also supports quality control for workstation and user setups, scheduling coordination, service-team handoffs, and onsite coverage during urgent needs or workload spikes. Success is measured by reduced rework, stronger helpdesk resilience, clearer handoffs, and improved teammate readiness.

Supports daily office, shop, and field operations by coordinating job information, shipping and receiving, inventory, purchase orders, equipment rentals, project records, and completion reports. Maintains customer databases, enters documentation into NetSuite and Insite, supports operations and sales teams, and helps ensure compliance with customer requirements and safety procedures. The role requires strong organization, attention to detail, communication skills, computer proficiency, and the ability to work in office and manufacturing environments.

Welcomes YMCA members and guests, provides information and facility tours, processes memberships and program registrations, accepts payments, verifies facility access, answers inquiries, maintains accurate records, and performs opening and closing procedures. The role also supports outdoor pool and tennis office check-in, follows security and organizational procedures, and maintains a professional member-service environment.

Provides administrative, project-tracking, media, invoicing, vendor-agreement, and records-management support for ministry projects. Coordinates calendars, meetings, agendas, action items, reports, and project updates; creates short-form video content under direction; supports media production workflows and equipment inventory; processes invoices and organizes files across Microsoft 365 systems. Requires strong organization, attention to detail, communication, discretion, and dependable follow-through.

Provides high-level administrative support to the CEO, including calendar and travel management, communications, meeting coordination, expense processing, and action-item tracking. Serves as the primary liaison to the Board of Directors by coordinating meetings, governance materials, minutes, records, onboarding, and follow-up. The role also supports executive staff meetings, organizational events, stakeholder communications, reporting, and confidential information management.

Provides customer support for a digital bank through phone, chat, and email. Resolves account and service issues, explains banking products, documents interactions, escalates complex cases, supports cross-selling, and assists with team training. The role also maintains knowledge of banking policies, procedures, fraud detection, risk management, and applicable regulations while collaborating on customer service process improvements.

Leads customer experience departments by managing staff, workloads, budgets, workflows, training, performance standards, complaints, and operational improvements. Oversees regulatory compliance within the home medical equipment industry, analyzes departmental reports, supports system implementations and process automation, and maintains relationships with customers, referral sources, and internal stakeholders. Responsibilities include hiring, coaching, evaluations, corrective actions, goal setting, and expense control.

Provides hands-on end-user IT support and daily IT operations, including Windows devices, Microsoft 365, Entra ID, identity access, networking, endpoint deployment, security, and incident management. Acts as a bilingual liaison between U.S. operations, Japanese headquarters, and international affiliates, supporting technical communication, coordination, negotiation, and global technology initiatives. Requires native-level Japanese, professional English, and approximately 3–5 years of IT support or administration experience.

Coordinates client tax-compliance workflows, including data mapping, importing, reconciliation, print-file and transmittal-file creation, and timely regulatory submissions. Documents client requirements, provides software training, supports remittances to federal and state agencies, and identifies process improvements. The role requires strong Excel and software skills, customer service, clear communication, attention to detail, independent work, and willingness to use AI-assisted tools.

Administer, configure, and enhance ServiceNow enterprise workflow solutions across ITSM, ITOM, CSM, VR, and SPM. Develop workflows, automations, catalog items, custom applications, and REST/SOAP integrations. Gather requirements, support testing and upgrades, maintain platform stability and compliance, troubleshoot issues, improve business processes, and collaborate with technical and business stakeholders. The role also includes mentoring team members and supporting digital transformation initiatives in a FedRAMP-authorized environment.