Top Operations & Support Jobs

Supports daily studio and workplace operations by maintaining clean, stocked, guest-ready spaces; coordinating front desk coverage, deliveries, supplies, catering, events, visitors, access, and workstations; assisting production activities, travel schedules, wardrobe logistics, expenses, and talent operations. The role partners with production and workplace leaders to address operational needs and create a welcoming environment for employees, guests, contractors, and production teams.

Provides first-line technical support to customers and researchers through tickets, email, and video channels, resolving L0-L2 issues. Documents workarounds and repeatable solutions, contributes to knowledge-base content, and helps improve support workflows. The role requires strong communication, problem-solving, time management, and familiarity with command-line tools and integrations such as Jira, SAML, APIs, and SSO/2FA. Candidates should have 0–2 years of technical support or customer-facing experience; cybersecurity interest is preferred.

Owns company-wide IT operations for a growing startup, including first-line support, onboarding and offboarding, Google Workspace and Rippling administration, endpoint and access security, account audits, IT SOPs, vendor and SaaS management, security questionnaires, audits, and equipment inventory. The role is onsite in Los Angeles and requires hands-on support across macOS and Windows environments.

Leads enterprise application support across retail systems, including store, merchandising, supply chain, ERP, eCommerce, and integrations. Oversees incident, problem, change, service-level, vendor, budget, and operational governance activities. Drives observability, automation, reliability, root-cause analysis, and continuous improvement while partnering across business and technology teams. Develops support organizations, manages managed-service providers, communicates with executives, and supports IT strategy and application lifecycle roadmaps.

Lead business-critical technology incidents for US broker-dealer operations, coordinating technical teams, providers, and regional incident managers through recovery. Assess business impact, communicate with stakeholders, maintain incident records, conduct root-cause reviews, and improve processes, controls, metrics, tooling, workflows, and automation. Partner with Technology, Operations, Risk, and Compliance on regulatory requirements, audit readiness, business continuity, and operational resilience.

Executive leader accountable for the performance, quality, financial sustainability, compliance, and strategic direction of Greenwich House programs and affiliates. The role supervises three vice presidents, oversees budgeting and program outcomes, strengthens collaboration across administrative functions, supports fundraising and grant strategy, engages the board, and represents the organization with funders, government officials, community partners, and the public.

Provides customer service and account support for an assigned territory by processing orders, handling inquiries, resolving problems, coordinating shipping and invoicing, and supporting sales representatives and distributors. Communicates with customers through phone, email, and chat, manages rush requests, provides product recommendations, and collaborates across internal departments. The role is based onsite at the company headquarters in Menomonee Falls, Wisconsin.

Provides senior-level onsite IT support for computer, telephone, mobile, printer, AV, hardware, software, and network systems. Manages technology asset inventories, supports office moves and new-user setups, handles second-level Service Desk escalations and on-call duties, documents resolutions, mentors team members, and assists with operational priorities and process improvement.

Leads healthcare simulation course operations for EMTs, paramedics, and nurses. Configures and troubleshoots simulation, audiovisual, and IT systems; prepares realistic scenarios; maintains equipment and supplies; coordinates educators, environments, and resources; addresses safety concerns; supports debriefings and operational improvements; trains staff; and leads small projects.

Manage and maintain reliable, secure technology infrastructure and communications systems. Deliver end-user support, network and cybersecurity administration, AV/production support, device lifecycle management, backup/disaster recovery, and continuous improvements to minimize downtime and enable investigative operations.