Top Operations & Support Jobs

Owns day-to-day administration, support, integrations, automation, data quality, reporting, vendor management, and technology initiatives for a wealth management firm. The role administers CRM, portfolio accounting, tax, custodian, and Microsoft 365 systems; manages access and cybersecurity coordination; resolves issues; improves processes; builds Power BI reporting; automates manual work with Python or PowerShell; and supports compliance, documentation, and business continuity.

Provides front-line customer support through email, chat, and calls. Troubleshoots technical issues, manages support tickets, assists with product workflows, escalates complex problems, documents solutions, identifies recurring issues, and collaborates with Customer Success, Product, and Engineering to improve the customer experience.

Oversee daily operations of a 55+ multifamily community, lead and develop the on-site team, maintain occupancy and revenue goals, support leasing and resident activities, manage budgets and invoices, ensure property standards, handle applications and compliance, and coordinate unit turnover, marketing, and collections.

Provides executive and administrative support to senior leadership and program personnel, including calendar management, communications, travel coordination through DTS, document preparation, records management, meeting and conference logistics, and classified-visit support. Conducts physical security checks, manages foreign national visitor notifications, maintains compliance with DoD procedures, and supports organizational events and reporting requirements.

Resolve high-volume customer support tickets involving account access, billing, and subscription plans. Use macros, playbooks, and AI-assisted suggestions to provide accurate responses, identify issues requiring Tier 2 or Enterprise escalation, and flag recurring questions for new macros. The role requires clear written communication, process discipline, accuracy during repetitive work, and curiosity about the product. Prior customer-facing or process-driven experience is helpful but not required.

Provides subject matter expertise and strategic advice on critical infrastructure security, resilience, policy, and stakeholder coordination for CISA councils and advisory groups. Duties include researching threats and legislation, advising senior leaders, preparing briefings, managing council records and engagement logistics, maintaining schedules and risk registers, analyzing recommendations, supporting classified meetings, and ensuring compliance with federal records and classified-handling requirements.

Administer Federal Okta, Slack, and Google Workspace environments; manage identity lifecycle, permissions, SSO integrations, shared drives, and secure communication channels. Provide remote front-line support, troubleshoot access and software issues, and document procedures. Support commercial IT operations, align Federal and commercial workflows, conduct access audits, and assist with security investigations and compliance audits.

Provides administrative and management support for a hospital department, including office scheduling, personnel records, liaison work, records management, budgeting, purchasing, reporting, calendar management, travel arrangements, workflow improvement, and coordination of maintenance and supplies.

Provides clerical, receptionist, and administrative support for the Austin office. Responsibilities include answering phones, managing mail, filing, maintaining client and contract databases, preparing reports, ordering supplies and logo plates, assisting with collections, and processing accounts payable and expense reports. The role requires strong attention to detail, interpersonal skills, confidentiality, organization, and proficiency with Microsoft Office, particularly Access and Excel.

Provides administrative and project support by preparing meeting minutes, tracking project, transportation, erection, production, and construction materials data, managing documentation and equipment rentals, submitting FAA permits, coordinating notifications and turnover meetings, and maintaining vehicle records. The role requires strong organization, communication, customer service, multitasking, Microsoft Office proficiency, and a high school diploma. An associate or bachelor’s degree and Virginia notary status are preferred.