Top Operations & Support Jobs

Coordinates ticket operations for multiple sports teams, including processing ticket orders and payments, configuring events and pricing in Archtics, distributing tickets, managing inventory, supporting season ticket holders, and resolving box office issues. Provides customer support, assists with employee training, supports game-night and remote box office operations, and works approximately 50–60 games annually, including evenings, weekends, and holidays.

Serve as the office’s receptionist and access-control point, verifying visitors, maintaining PCI-compliant logs, managing badges, preventing unauthorized entry, greeting guests, answering calls, handling upset merchants, processing mail and packages, coordinating meeting spaces, and providing administrative support. The role requires reliable on-site attendance, professional communication, confidentiality, and adherence to secure-office procedures.

Coordinates RFI, DDQ, and RFP responses for institutional investors and advisors, ensuring accurate, timely, high-quality deliverables. Supports client onboarding, capital activity tracking, reporting, client directives, Salesforce administration, investor communications, and client service operations. Partners with accounting, legal, compliance, finance, portfolio management, trustees, and senior management. Also assists with investor meetings, conferences, marketing initiatives, presentation materials, and cross-functional coverage.

Provides administrative and logistical support for a clinical engineering business office. Responsibilities include dispatching service requests through CMMS, coordinating vendors, processing purchase requisitions and purchase orders, supporting vendor onboarding, reconciling invoices, updating SharePoint and CMMS records, compiling reports, and coordinating meetings. The role also trains coordinators, communicates order updates, escalates issues, and supports workflow across clinical engineering teams, vendors, and hospital sites.

Provides on-site IT support across retail, hospitality, education, career center, and administrative locations. Installs, maintains, and troubleshoots Windows and Apple devices, printers, Microsoft 365, networks, point-of-sale systems, and enterprise applications. Manages user accounts, licenses, inventory, documentation, and Zendesk tickets while assisting with infrastructure projects and technology deployments. Requires 50–70% travel, after-hours maintenance, on-call participation, and physical work including lifting, ladder climbing, and confined-space access.

Provides systems administration and end-user IT support across hardware, software, networking, Windows and Linux environments. Responsibilities include troubleshooting TCP/IP, LAN, DNS and DHCP issues; administering Microsoft 365, Exchange and Active Directory; deploying devices; onboarding employees; managing accounts, passwords and MFA; documenting procedures; and supporting security hardening and business continuity. The role requires occasional after-hours maintenance, equipment handling and travel to company sites as needed.

Investigates and resolves not-in-good-order trade and account update requests for mutual and segregated funds. Reviews documentation, contacts advisors and dealers, records interactions, monitors cases through resolution, escalates exceptions, supports account cleanups, and contributes to process improvements. The role requires high-volume investment operations experience, strong communication, multitasking, attention to detail, and bilingual French-English communication in Quebec.

Enters and maintains contract, financial, purchase order, credit, and work-order data across CRM and accounting systems. Reviews documentation for accuracy and compliance, verifies sales commissions, supports invoicing, organizes reports, maintains confidential records, and resolves discrepancies with internal teams and field locations. Requires strong administrative, communication, organizational, basic math, and data-entry skills, plus proficiency with Google Workspace and QuickBooks. ServiceTitan and roofing or construction experience are preferred.

Provide remote and on-site technical support for Ciena telecommunications products, including on-call coverage. Diagnose complex network issues using debugging tools, lab research, and root cause analysis. Escalate incidents and communicate field concerns across Design, Supply Chain, Quality Assurance, Product Management, Publications, and Training teams. Create and maintain technical documentation, knowledge-base articles, and field service bulletins while contributing to customer issue resolution and knowledge sharing.

Leads company-wide AI effectiveness by defining knowledge strategy and governance, prioritizing reusable AI use cases, scaling solutions, activating employees through an AI Champions Network, and measuring adoption, spending, and ROI. Partners with executives and Data, IT, Engineering, and Finance teams to build shared AI infrastructure and drive adoption across a remote-first organization.