Top Operations & Support Jobs

Supports customer order-to-invoice operations for the US and Canada by processing orders accurately, resolving customer issues, monitoring SLAs, maintaining controls and SOX compliance, preparing reports, improving processes, supporting automation, training users, and assisting with projects, audits, and financial close activities. The role collaborates with commercial, customer service, finance, and business partners to improve efficiency, data quality, and customer experience.

Provides administrative and front-office support for a property management team. Responsibilities include greeting visitors, answering and routing calls, handling tenant transactions and payments, managing mail and office supplies, supporting tenant access and the Rently process, maintaining electronic and paper records, preparing reports, and assisting with property management activities.

Generates employee work schedules using scheduling software while supporting resident-centered care in a long-term care community. The role requires coordinating staffing needs, maintaining schedules, and contributing to a welcoming, home-like environment for residents and families. A high school diploma is required; long-term care and prior scheduling experience are desired.

Provides accurate, professional support for customer inquiries, cases, orders, parts, warranties, returns, and related service needs. Owns cases through resolution, documents activities, researches issues, coordinates escalations, and collaborates with cross-functional teams. Develops and maintains customer-facing processes, standard work, knowledge articles, FAQs, and self-service content. Identifies recurring issues and documentation gaps while supporting service-level, quality, productivity, and customer-experience goals.

Coordinate overnight schedules, shift coverage, and attendance for security personnel. Communicate with customers, employees, and field supervisors about scheduling and work-site issues; maintain accurate records and provide attendance reports. Handle administrative tasks, prioritize competing needs, resolve problems proactively, and ensure coverage for client service requests. The role requires on-call availability, graveyard-shift work, accurate typing, Microsoft Office familiarity, and effective independent communication.

Provides part-time administrative, operational, and logistical support for nonprofit programs and daily operations. Duties include office coordination, meeting and training logistics, grant and financial administration, database and website maintenance, donor and constituent tracking, communications support, reporting, recordkeeping, and support for outreach, fundraising, helpline, and public education initiatives.

Provides routine post-sale customer service and support, including handling inquiries, analyzing and resolving customer issues, coordinating with production and distribution teams, and supporting order-related or walk-in service needs. Works under moderate supervision, follows established procedures, and communicates information requiring basic explanation or interpretation.

The Chief Operating Officer will lead organizational strategy execution, daily business operations, facilities management, campus-wide services, sustainability initiatives, vendor and partner relationships, and event sales and operations. The role manages budgets, performance metrics, teams, contractors, and event revenue growth while collaborating with the CEO, board, stakeholders, and campus partners to launch and scale the National Western Center.

Support the CEO, CTO, and Chief Commercial Officer with calendar management, meetings, travel, relationship coordination, agendas, and expenses. Manage employee engagement, events, onboarding milestones, office vendors, supplies, facilities, mail, lunches, and workplace protocols across San Francisco and Menlo Park offices. Troubleshoot basic office audiovisual technology and help optimize office spaces during upcoming relocations.

Provides empathetic client support through phone, chat, and email, resolving benefits, billing, refunds, clinical complaints, and service issues. Investigates escalated inquiries, educates clients on self-service resources, identifies support trends, and recommends process improvements. Contributes to knowledge-base updates, onboarding, coaching, and team collaboration while meeting productivity and quality benchmarks.