Top Operations & Support Jobs

Provides onsite, second-line technical support for workplace hardware, software, peripherals, connectivity, Microsoft 365, Windows endpoints, and basic macOS and Apple devices. Owns incidents and service requests through resolution, communicates clearly with users, escalates complex issues, supports device lifecycle activities, and contributes to knowledge sharing, user education, automation, and continuous improvement.

Administer and improve a Salesforce production org by monitoring org health, resolving configuration and data discrepancies, implementing platform capabilities, managing sandboxes, coordinating monthly deployments, and maintaining integrations and security. The role translates business requirements into user stories, collaborates with developers and stakeholders, manages data quality and permissions, investigates support issues, and creates documentation and training materials.

Manages daily online and eCommerce operations, including order accuracy and fraud checks, delivery scheduling, payments, returns, exchanges, cancellations, custom-order paperwork, and customer issue resolution. Collaborates with client services, logistics, product, sales, and management teams to resolve issues and support customer satisfaction. Also assists with reporting, product delays, pre-collections, SKU corrections, and special projects. Requires weekend availability and onsite work in Boston Heights, Ohio.

Provides proactive executive and administrative support to Strategic Account Executives in Austin. Responsibilities include managing complex calendars across time zones, booking domestic and international travel, preparing itineraries, processing expenses, creating meeting materials, maintaining Salesforce records, coordinating contracts and collateral, and supporting cross-functional requests. The role requires strong organization, communication, discretion, proactive problem-solving, and regular in-office presence.

Processes, distributes, tracks, and maintains engineering, vendor, customer, and project documentation throughout its lifecycle. Maintains metadata, revisions, registers, transmittals, workflows, and status reports while coordinating with project teams, vendors, and stakeholders. Reviews documents for completeness and compliance, follows up on approvals, supports document-management systems, and assists with document consolidation and review activities.

Provides on-site IT support for a school district, including help desk ticket resolution, computer imaging, software installation, hardware upgrades, desktop and mobile device troubleshooting, patch management, security updates, Active Directory group policy maintenance, and workstation deployment. The role supports customers, documents technical changes, manages multiple priorities, and maintains hardware and software across the educational institution.

Supports recruiting, onboarding, HR administration, office operations, finance logging, vendor coordination, and partner projects. Responsibilities include maintaining records in Greenhouse, coordinating interviews and equipment, managing supplies and invoices, tracking licenses and inventory, planning events, and improving processes with Excel and Microsoft 365. The role is initially recruiting-focused and develops into broader business operations ownership.

Processes and describes institutional archival collections, including handwritten, audiovisual, photographic, and born-digital materials. Responsibilities include surveying, arranging, rehousing, cataloging, creating finding aids and workflows, identifying digitization candidates, managing project budgets and timelines, producing reports, and supporting outreach, programming, social media, and professional events.

Provides office administration and inside-sales support for calibration services. Manages schedules, travel coordination, records, certificates, correspondence, and filing systems. Prepares quotes, proposals, contracts, purchase orders, and customer follow-ups; responds to inquiries, processes orders, maintains CRM records, and communicates technical service information. Requires strong organization, communication, accuracy, adaptability, and proficiency with office and CRM software.

Coordinate FIT group cruise inventory across cruise line and consortia partners. Establish group space, maintain inventory, review pricing, monitor reservations, and reprice groups when needed. Support internal sales teams with booking guidance and supplier requirements, collaborate on promotional offers, track activity and results, and maintain knowledge of cruise policies, ships, itineraries, and offers.