Top Operations & Support Jobs

Provides inbound and outbound customer support for delivery services by handling billing, scheduling, service, and order inquiries. Researches and updates orders, coordinates delivery and return appointments, maintains customer and client systems, conducts surveys, and resolves issues within company guidelines. Requires accurate data entry, effective communication, computer proficiency, attention to detail, flexibility, and the ability to work in a fast-paced environment.

Collects outstanding debts for clients by persuading delinquent customers to establish repayment terms, documenting account activity, meeting production goals, following collection laws and client standards, and protecting PCI data. The role includes paid training, customer communication, negotiation, multitasking across computer systems, and assigned weekday, late-night, and occasional Saturday shifts.

Provides onsite and remote IT helpdesk support, troubleshoots hardware, software, network, conferencing, and AV issues, and manages workstation and mobile-device provisioning. Leads IT equipment procurement, inventory, shipping, receiving, repairs, and onboarding/offboarding processes. Supports MDM, conference rooms, physical access coordination, user training, documentation, technology evaluations, and IT projects. Participates in a 24-hour on-call rotation and may travel up to 20%.

Provides administrative and secretarial support for the Environmental Services department. Duties include greeting visitors, answering phones, scheduling meetings, preparing documents, filing, ordering supplies, coordinating workflow, maintaining payroll and linen reports, organizing chemical manifests and invoices, and assisting with leave tracking. Requires strong communication, organization, confidentiality, computer, and office equipment skills.

Paid, full-time Summer 2027 internship program offering college students hands-on experience across AI, cybersecurity, data analytics, product management, marketing, design, HR systems, global partnerships, and ministry support. Interns collaborate on meaningful projects, develop professional skills, and support the International Mission Board’s mission. All interns must reside at the International Learning Center in Rockville, Virginia, and have transportation to other office locations.

Greet dealership customers, answer and route high-volume calls, maintain an organized front desk, schedule appointments, relay messages, provide administrative support, and assist customers with refreshments. The role requires strong communication, multitasking, organization, attention to detail, and familiarity with phone systems and basic office software.

Provides administrative and program support by answering calls, maintaining records and EHR data, coordinating appointments, preparing reports, assisting with intake and enrollment, processing payments, ordering supplies, and helping with technical and office needs. The role requires organization, multitasking, clear communication, customer service, confidentiality, and adaptability in a community service environment.

Lists donated and auction items online, photographs products, researches and categorizes collectibles, manages inventory shelving and organization, and assists customers with purchases and pickups. Maintains production speed, accuracy, cleanliness, and safety standards in a warehouse environment. Requires computer operation, typing, basic math, customer communication, and the ability to lift 50 pounds and work varied schedules.

Provides second-level desktop and meeting-room technology support, resolving escalated hardware and software incidents, managing devices and user accounts, supporting video conferences, maintaining inventory, documenting solutions, and contributing to IT projects and problem management. The role also promotes approved AI tools and automation within Technology Support while maintaining security, compliance, service quality, and customer satisfaction.

Own and scale Kong’s partner operations model across planning, deal registration, attribution, workflows, compensation, cloud marketplaces, data quality, and AI automation. Serve as a strategic advisor to ecosystem and sales leadership, manage partner deal execution across resale, referral, and marketplace routes, define operating rules and KPIs, and build scalable playbooks, systems, and a high-output operations team.