Top Operations & Support Jobs

Provide phone and email support to tradespeople, helping them use membership tools and features, resolve issues, and identify relevant upgrades. Handle complex cases with sound judgment, escalate appropriately, and collaborate with internal teams to resolve problems quickly. Capture member feedback to improve support processes and reduce repeat contact. The role requires clear communication, customer service experience, problem-solving ability, adaptability, and comfort using Salesforce Service Cloud, GSuite, and AI-powered tools.

Coordinate fact witnesses before, during, and after trials for the U.S. Attorney’s Office. Responsibilities include arranging travel and lodging, managing appearance schedules, providing courtroom orientation, preparing reimbursement documentation, reconciling travel accounts, maintaining files and databases, and coordinating with attorneys, courts, probation, marshals, and investigative agencies. The role also requires handling special witness circumstances, preparing correspondence and forms, and applying legal procedures and terminology.

Administers and supports enterprise and legal applications, including iManage and related document-management tools. Provides advanced troubleshooting, patching, upgrades, software packaging, desktop imaging, and deployment through SCCM/MECM, Intune, and Group Policy. Monitors application performance and licensing, supports backups and disaster recovery, maintains technical documentation, and evaluates SaaS and cloud technologies. Collaborates with IT teams, management, vendors, and end users while providing occasional after-hours support and travel between firm locations.

Provide Tier 1 technical support in a primarily Windows environment. Troubleshoot hardware, software, Microsoft 365, connectivity, access, and workstation issues; document resolutions; install software; configure equipment; escalate complex problems; manage inventory and technology lifecycle tasks; and deliver employee-focused customer service. The role also supports knowledge sharing, process improvement, and occasional onsite assistance at other office locations.

Supports the Resort General Manager and senior leadership with administrative coordination, reporting, meeting preparation, documentation, office management, supply ordering, communications, and guest or employee inquiries. The role organizes leadership meetings, maintains policies and organizational charts, distributes performance reports, manages office supplies, and assists with operational service matters and special projects in a hospitality environment.

Manages front desk and office operations while supporting HR administration, onboarding and offboarding, employee records, payroll coordination, HR systems, benefits providers, and confidential documentation. Coordinates vendors, schedules, meetings, deliveries, and administrative projects; resolves employee and provider issues; tracks follow-ups; and recommends workflow improvements. Requires strong organization, communication, discretion, and the ability to work independently across multiple priorities.

Leads oversight of the Physician Assistant program’s didactic phase, including curriculum development, faculty coordination, teaching, student advising, assessment, accreditation compliance, admissions, faculty recruitment and development, and program evaluation. The role also supports clinical site development, remedial instruction, community relations, scholarly activities, and collaboration with other university PA programs.

Coordinates nursing simulation lab operations, including simulation activities, faculty and student orientations, scheduling, protocols, equipment and supply procurement, recordkeeping, committee leadership, budgeting input, and equipment troubleshooting. Collaborates with nursing faculty to implement and evaluate simulation-based learning and maintain alignment with approved educational methodologies.

Processes unemployment claim documents by sorting, scanning, assigning due dates, importing correspondence, and maintaining accurate claim records. Communicates with clients and state unemployment agencies to obtain information, explain documentation procedures, and support successful claim protests. Maintains knowledge of unemployment insurance laws, answers helpline calls, updates CRM records, and assists coworkers with claim-processing activities.

Leads centralized outbound operations across multiple e-commerce facilities, supporting new-site launches, stabilization, recoveries, and operational transformations. Provides subject-matter expertise in fulfillment execution, labor planning, workflow design, productivity, quality, safety, and service performance. Coaches site and operational leaders, develops action plans, drives continuous improvement, and standardizes processes across the network. Requires extensive domestic travel and hands-on support during critical operational events.