Top Operations & Support Jobs

Provides administrative support to the Tax and Investment Departments by managing compliance deliveries, filing systems, office supplies, mail, invoices, check requests, and desk procedures. Handles confidential tax and banking information, coordinates office functions, and supports tax-related projects. The role requires strong organization, attention to detail, computer proficiency, judgment, and the ability to manage multiple assignments with limited supervision.

Provides on-site and remote product and technical training for QubicaAMF scoring and management systems. Designs customer-specific training agendas, translates technical concepts into accessible language, supports customers after training, investigates technical issues, and coordinates resolutions with technical support, project management, and installation teams. Uses Microsoft CRM to document customer data and training reports. The role requires up to 80% travel, occasional installation assistance, and availability for after-hours, weekend, on-call, and irregular shifts.

Coordinates office administration, board and committee support, fleet management, billing documentation, supplies, mail, visitors, facilities, and vendor coordination. Maintains board calendars, portals, meeting packets, agendas, and minutes. Supports leadership, client intake, bookkeeping, deposits, petty cash, phone operations, and compliance with confidential information and HIPAA requirements. Performs vehicle checks, schedules repairs, supports driver training, and provides occasional travel support.

Handle Tier 1 escalations across client environments, troubleshoot Windows Server, Active Directory, Microsoft 365, networks, firewalls, VPNs, and VMware, and provide remote and occasional onsite support. Maintain infrastructure, resolve connectivity and routing issues, document work, and assist with security policies and access controls. The role offers development in Azure, advanced networking, infrastructure design, certifications, and progression toward senior engineering or architecture roles.

Provides prompt, compassionate technical support to clients, using training and a help portal to resolve issues and build expertise. Maintains detailed customer information in a CRM, escalates challenging cases to supervisors or teammates, coaches clients and colleagues as a subject matter specialist, and recommends relevant peripherals and services.

Supports office administration, compliance documentation, accounts payable processing, vendor statement reconciliation, petty cash, check requests, mail and shipments, office supply ordering, contract pricing assistance, and customer payment processing. The role requires strong organization, communication, telephone, troubleshooting, and customer service skills while maintaining compliance with company and government policies.

Coordinates workplace operations across three offices, including procurement, purchase orders, invoices, budgeting, vendor management, facilities upkeep, access control, inventory, front-desk duties, shipping, meetings, events, celebrations, interviews, and onboarding. Provides onsite support in Riviera Beach, Florida, while managing operational needs across Florida, Montana, and Austin locations.

Supports global CRM and sales enablement tools by triaging user issues, analyzing root causes, maintaining data quality, executing bulk data activities, documenting processes, testing enhancements, and partnering with Technology, vendors, Sales, and Marketing on business solutions.

Manage and modernize legal operations through AI and legal technology implementation, process automation, matter tracking, Power BI reporting, and project coordination. Administer legal systems, develop dashboards, assess CLM readiness, maintain knowledge resources, drive tool adoption, and improve contract and leasing workflows. Partner with attorneys, paralegals, IT, and business teams to manage priorities, resolve bottlenecks, communicate status, and keep projects on schedule.

Provides directions, general information, and assistance to visitors at Arlington National Cemetery. Maintains knowledge of the facility, operates kiosks and office equipment, communicates clearly by phone, email, and in person, and delivers excellent customer service. The role requires extensive walking and constant standing across varied terrain, outdoor work in all weather, English fluency, and any required vehicle or equipment licenses.