Top Operations & Support Jobs

Leads technical customer support across email, phone, and virtual channels for scientific products. Resolves escalated issues, provides product recommendations and troubleshooting, supports commercial and pre-sales activities, and delivers coaching and training. Partners with Product Management, Marketing, Sales, and Business Development to communicate customer feedback, improve processes, address product issues, and maintain accurate customer-facing product information.

Monitors and validates operational KPIs across cargo handling activities, develops recurring performance reports, identifies trends and anomalies, and provides actionable insights to operations leadership. Oversees metrics involving departures, flight delays, scan compliance, ramp performance, build plans, and rolled freight. The role supports process improvement, risk mitigation, reporting continuity, and cross-functional accountability while translating operational data into strategic decisions.

Provides clerical and administrative support to claims and contract funds control teams. Responsibilities include scanning, filing, locating and storing claim files, processing mail, copying documents, entering claims data, managing office supplies, fulfilling bond-file requests, and assisting claims examiners. The role requires confidentiality, organization, multitasking, communication skills, and intermediate Microsoft Office proficiency.

Collects, validates, audits, and improves proprietary private-market data using internal research tools, databases, business intelligence reports, and Power BI. The role supports data quality, customer requests, team training, process improvement, cross-functional collaboration, and coordination with the Mumbai Data Operations team. It requires strong communication, organization, analytical judgment, attention to detail, and interest in financial markets.

Provides executive and personal administrative support, including calendar management, travel arrangements, expense reporting, meeting logistics, and scheduling. Coordinates corporate headquarters operations, office supplies, vendors, invoices, records, internal events, and corporate functions. Supports marketing tradeshows, conferences, customer visits, and executive meetings. Requires reliable on-site attendance in Buffalo, strong organization, communication, and independent judgment, with occasional domestic and international travel.

Provides first-line technical support across a clinic network by troubleshooting hardware, software, networking, accounts, and end-user devices. Manages Microsoft 365 access and devices, documents resolutions, supports onboarding and practice cutovers, and escalates complex issues. The role also assists with IT projects, follows security and HIPAA requirements, and delivers responsive customer service to staff.

Welcomes visitors, manages phone calls and messages, controls reception access, maintains office filing and equipment, distributes mail, prepares packages, performs document scanning and faxing, and provides general administrative support. The role requires strong customer service, organization, communication, multitasking, Microsoft Office and database proficiency, and a high school diploma or GED.

Assists with choral rehearsals and performances, teaches and mentors students, supports administration and promotion of choral activities, and recruits for the University's Chapel Choir. Builds relationships with prospective students, schools, churches, and communities while representing the music programs. Contributes to the University's sacred music, Christian, Catholic, and Benedictine mission. Periodic travel is required for recruitment and performances.

Coordinates clinical affiliate relationships and student placements for undergraduate and graduate nursing programs. Responsibilities include securing clinical sites, managing affiliation agreements and clinical databases, tracking credential documentation, communicating with healthcare agency representatives, collecting placement and evaluation data, and preparing reports for nursing leadership. The role also represents the College of Nursing at affiliation-related meetings and supports recognition activities for clinical agencies.

Provide technical support for Linux-based automatic test equipment platforms, diagnosing operating system, driver, middleware, hardware, and test execution issues. Responsibilities include customer deployments, system integration, configuration, software updates, log and crash analysis, remote and occasional onsite support, documentation, training materials, and new product introduction activities. The role collaborates with engineering teams and supports global customers and manufacturing partners.