Supervisor

Posted Yesterday
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83705, Boise, ID, USA
In-Office
20-20 Hourly
Senior level
Professional Services • Transportation
The Role
Supports daily parking operations across city accounts, including monitoring lots, dispatching team members, assisting customers, supervising staff, maintaining client relationships, planning parking programs, implementing procedures, monitoring expenditures, and promoting safety and audit compliance.
Summary Generated by Built In

WHO WE ARE

Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a community of professionals that place a high emphasis on integrity, trust, and a collaborative environment where understanding each other plays a significant role in positively impacting company culture. We have a deep professional commitment to providing our Team Members with exceptional employee experiences, learning opportunities, career progression, and dare we say it, a lot of fun.


The Car Park is a rapidly growing parking and transportation company that operates more than 400 locations within our portfolio across the United States. We have the superior ability to leverage the power of cutting-edge technology, supply legendary customer service, and provide best-in-class practices to our clients continuously. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities. Come meet us and you be the judge.


WHO WE NEED 

The Parking Operations Supervisor will provide support and assistance to the leadership and operational oversight of a city's parking accounts. This position will be responsible for identifying revenue-generating locations, maintaining client relationships, and assisting in the management of full-time and part-time employees.

  • Assist with the daily operations of the parking system, including monitoring lots, dispatching team members, and assisting customers.

  • Possibly oversee a small team of direct reports.

  • Contribute to the planning, development, and administration of off-street parking facilities and programs.

  • Participate in long-range planning activities for public parking facilities and parking areas.

  • Help recommend and implement policies and procedures to improve service delivery.

  • Support the management team in selecting, assigning, monitoring, and evaluating staff engaged in operations.

  • Assist in monitoring expenditures and communicating budget variances to leadership.

  • Promote safety by adhering to policies and procedures and maintaining audit controls within the unit.


IDEAL CANDIDATE SKILLS 

  • Ability to function independently as well as work well with others.

  • Excellent verbal/written and presentation skills.

  • Exceptional customer service abilities.

  • Experience with Microsoft Word and Excel.

  • Analytical and problem-solving skills.

  • Demonstrative ability to supervise and properly manage staff.

  • Proactive and independent with the ability to take initiative.


MINIMUM REQUIRED QUALIFICATIONS

  • High school education and 5 years relevant experience.


BENEFITS WE OFFER

  • 18 days of Recharging your Battery (PTO)

  • Paid Parental Leave

  • Volunteer Time Off (VTO)

  • Paid holidays

  • Bereavement

  • Medical, Dental, Vision

  • Flexible and health spending accounts

  • Short term disability

  • Critical illness and accident benefits

  • Life insurance, tuition reimbursement

  • 401(k) and more are available to eligible Team Members

  • There’s also the opportunity to work with a genuinely awesome team of co-workers


Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That’s not marketing lingo, it’s the truth. Come meet us and you be the judge.


***Equal Employment Opportunity

Skills Required

  • High school education
  • Five years of relevant experience
  • Experience with Microsoft Word and Excel
  • Excellent verbal, written, and presentation skills
  • Exceptional customer service abilities
  • Analytical and problem-solving skills
  • Ability to supervise and manage staff
  • Ability to work independently and collaboratively
  • Proactive approach and ability to take initiative
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The Company
HQ: Boise, ID
1,000 Employees
Year Founded: 2003

What We Do

The Car Park is a U.S. parking and mobility management company founded in 2003. It provides customized parking operations for garages, airports, surface lots, large venues, events, universities, healthcare providers, municipalities, retail, and mixed-use properties. Its services include valet, shuttle and courier transportation, traffic control, remote parking management, revenue control, reporting, technology applications, and parking consulting.

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