Top Operations & Support Jobs

Manage cross-functional business projects, IT and business systems, security compliance evidence, operating processes, vendors, contracts, and onboarding workflows. Maintain audit readiness for SOC 2 Type 2 and HITRUST, develop SOPs, coordinate operational cadences, and automate repetitive work using AI, scripts, and integrations. The role partners broadly across engineering, clinical, go-to-market, finance, and people teams in a fully in-person New York City environment.

Translates Nepali and English documents, edits translated materials for accuracy and formatting, maintains confidentiality, follows client instructions, and meets tight deadlines. Work includes official records, legal documents, certificates, and academic transcripts. The role is remote, freelance, assignment-based, and requires independent work, strong formatting skills, and reliable communication.

Leads marketing technology and operations by administering Marketo and Salesforce, managing integrations and data governance, optimizing lead lifecycle processes, and building automated workflows with Zapier, Azure, and LLMs. Establishes campaign operating standards, monitors KPIs, improves data quality, and coordinates cross-functional Marketing, Sales, and Revenue Operations initiatives. Requires hands-on MarTech expertise, strong automation capabilities, and experience leading scalable marketing operations processes.

Provides administrative and secretarial support for a central dispatch authority, including correspondence, records, meeting minutes, budgeting, accounts payable, payroll review, scheduling, inventory, reporting, employment processing, training coordination, and confidential personnel administration. Supports emergency dispatch shift-supervisor functions during staffing shortages and emergencies. Maintains required LEIN, EMD, first aid, and CPR certifications and may operate communications equipment in a 24/7 dispatch environment.

Supports quality assurance, quality control, data validation, auditing, compliance monitoring, root-cause and process analysis, corrective actions, and the development of QA reports and dashboards for a healthcare-related enterprise support contract.

Provides administrative and mailroom support for a law firm, including scanning, copying, mailing, filing legal documents, maintaining chain-of-custody records, updating case management systems, responding to client and internal requests, and supporting attorneys. The role requires strong organization, communication, confidentiality, customer service, attention to detail, and the ability to manage high-volume, time-sensitive work in an on-site office environment.

Manages the client estate and termination transitions team, including workload distribution, custodial paperwork, performance metrics, issue resolution, regulatory and process updates, workflow improvements, quality assurance testing, and team development. Serves as the operational owner for trust operations while coordinating with custodians, trust officers, estate planning, compliance, business analysts, and client teams.

Provides front-line membership services for a campus recreation facility, including welcoming visitors, explaining memberships, processing registrations and payments, troubleshooting access issues, conducting tours and presentations, supporting marketing challenges, resolving member concerns, and performing desk opening, closing, cleaning, and emergency support duties.

Provides advanced IT support for Labcorp’s field-based technology environment. Responsibilities include troubleshooting hardware, software, connectivity, and system issues; managing support tickets; installing and upgrading equipment; supporting acquisitions and technology projects; conducting site surveys; training users; maintaining asset and compliance records; and serving as an escalation resource for field technicians and stakeholders. Travel within an assigned territory is required.

Partners with business leaders, product owners, and IT teams to analyze needs and deliver enterprise application solutions across ERP, CRM, and integration platforms. Creates process maps, requirements, user stories, acceptance criteria, and system documentation; supports data mapping, UAT, defect management, and cross-system enhancements. Communicates between technical and business stakeholders, learns emerging technologies, and applies AI-assisted tools to improve analysis, documentation, and testing workflows.