Top Operations & Support Jobs

Provides enterprise desktop and audiovisual support, primarily for Mac endpoints and conference rooms, with secondary Windows support. Responsibilities include troubleshooting hardware and software, administering JAMF, BigFix, and Intune, supporting conferencing platforms and events, managing assets, developing endpoint workflows, documenting solutions, and delivering high-touch support to executives. The role also maintains technology standards, coordinates with vendors, resolves escalated issues, and supports onsite and remote users.

Provides administrative and operational support for the TotalCare Center Manager and FDNY account, including scheduling, reporting, customer communications, records, invoices, and service coordination. The role also supports receiving, cleaning, tracking, packing, and shipping firefighter PPE gear, operating industrial laundry equipment, and maintaining organized work areas. Requires strong Microsoft Office skills, customer service, organization, communication, and attention to detail.

Fraunhofer USA offers internships at its centers for university students during their studies or within one year of graduation. Applicants must identify their preferred center and internship availability dates. Opportunities are open to U.S. citizens, permanent residents, international students, and candidates eligible for the J-1 visa program or other U.S. work authorization.

Supports Canvas and other instructional technology platforms, provides faculty and staff training and troubleshooting, manages learning technology integrations, evaluates emerging educational tools, develops training resources, and promotes accessibility and quality in digital learning environments.

Processes life insurance claims accurately and promptly by verifying documentation, evaluating eligibility and policy benefits, ensuring correct system processing, documenting claims, and communicating with insureds, agents, providers, attorneys, and employers. Maintains productivity and quality standards, adapts to claims software changes, supports workflow, and handles customer inquiries professionally.

Leads the helpdesk team and manages on-site Windows infrastructure, Active Directory, Group Policies, endpoints, Proxmox virtualization, communications systems, patching, HIPAA safeguards, backups, and disaster recovery. Serves as the escalation point for technical issues, monitors service metrics, administers permissions, and coordinates with external tier-three contractors for virtualization architecture and offsite backup continuity.

Administer and optimize Workday Adaptive Planning as the organization’s enterprise planning and reporting platform. Build models, dimensions, formulas, workflows, dashboards, reports, and OfficeConnect packages; manage security, access, data integrity, documentation, and training. Develop workforce planning solutions and integrations between Workday Financial Management, Workday HCM, and Adaptive Planning. Partner with Finance, HR, IT, and technical teams to translate requirements into scalable budgeting, forecasting, reporting, and decision-support solutions.

Manages administrative operations and academic program support for an osteopathic medical education department. Coordinates courses, examinations, grades, academic records, scheduling, clinical rotations, faculty and staff activities, payroll, purchasing, budgets, meetings, and student programs. Supports ExamSoft and Blackboard administration, maintains confidential records, coordinates with internal offices and external organizations, and provides administrative support to the department chair and faculty.

Provides administrative and technical program support for the Office of Arts and Culture. Duties include preparing correspondence and reports, maintaining records, coordinating meetings and projects, assisting with accounting, procurement, contracts, policies, publications, training, inventory, and customer inquiries. The role also analyzes data, monitors performance measures, supports presentations, and ensures licenses and documentation remain current under general supervision.

Supports seasonal airport snow removal operations by coordinating employee onboarding, airfield access and badging, training readiness, storm documentation, timekeeping, payroll records, fuel dispatch, catering, and compliance. Maintains employee data in ADP and Everbridge, assists with storm tracking and closeout, and supports operational continuity during weather events. Requires flexible on-call availability for overnight shifts, weekends, holidays, and short-notice storms.