Top Operations & Support Jobs

Processes deposit account changes, transactions, closures, reconciliations, research, and adjustments while maintaining accuracy, timeliness, and regulatory compliance. Provides operational support to retail banking staff and the customer contact center, manages high-volume requests, responds to inquiries, and assists with workflow optimization and departmental projects. Requires strong data-entry skills, attention to detail, organization, customer service, and adaptability to banking software.

Manages U.S. office operations, front desk services, supplies, purchasing, vendors, facilities, scheduling, travel, events, and administrative processes. Provides HR support for recruiting, onboarding, employee records, lifecycle changes, and offboarding. Coordinates visitors, service providers, office readiness, and business documentation while maintaining an organized and efficient workplace.

Supports the company’s digital product platform through monitoring, incident response, troubleshooting, release validation, vendor coordination, and production support. The role investigates application and integration issues, analyzes transaction failures, maintains technical documentation, participates in rotating on-call coverage, and helps establish operational best practices for customer-facing digital services.

Supports the airline Safety Department through safety data collection, analysis, reporting, and program administration. Assists with Internal Audit and Evaluation Program activities, FAA safety programs, audits, trend analysis, safety publications, training coordination, manual revisions, and employee badging. Works with executives, regulators, labor representatives, and business partners while maintaining confidential information and improving administrative safety processes.

Provides first-level customer support to patients, physicians, providers, and internal customers by phone, email, and written communication. Resolves inquiries accurately and efficiently, escalates complex complaints, maintains department quality and productivity metrics, follows policies, and handles sensitive information. The role requires empathy, strong communication, typing, computer proficiency, flexibility for holidays and on-call schedules, and learning laboratory and medical terminology.

Handles inbound calls and correspondence from credit card merchants, sales representatives, and customers seeking account closure or contract information. Resolves issues, explains contract and policy details, processes complaints and closure requests, documents interactions, prioritizes information, and supports overflow call queues while maintaining professionalism and accuracy.

Manages digital asset intake, cataloguing, retrieval, metadata, taxonomy, version control, rights documentation, and quality assurance across internal and client libraries. Supports global DAM implementation through asset migration, workflow testing, metadata validation, onboarding, training, and issue resolution. Coordinates with creative, production, business affairs, project management, client service, and technical teams to ensure assets are accessible, accurate, compliant, and ready for reuse.

Provide customer-facing technical support for mission-critical media processing applications. Monitor application health and performance, troubleshoot ingest failures, metadata and network issues, administer Linux and Windows Server environments, use SQL for diagnostics, document incidents and root causes, and coordinate with database, systems, network, product, development, and customer teams to resolve issues within SLAs.

Provides desktop hardware and software support for internal users, including PC repair, network troubleshooting, workstation setup, system maintenance, security, backups, and specialized application support. Installs and maintains communications equipment, resolves service requests, coordinates vendor assistance, documents systems, trains users and IT staff, and supports LAN/WAN operations across Tribal sites.

Provides enterprise desktop and audiovisual support, primarily for Mac endpoints and conference rooms, with secondary Windows support. Responsibilities include troubleshooting hardware and software, administering JAMF, BigFix, and Intune, supporting conferencing platforms and events, managing assets, developing endpoint workflows, documenting solutions, and delivering high-touch support to executives. The role also maintains technology standards, coordinates with vendors, resolves escalated issues, and supports onsite and remote users.