Top Operations & Support Jobs

Lead Rocket's government affairs strategy by building relationships with lawmakers, regulators, and industry partners; monitor and analyze federal legislative and regulatory developments; advise internal leaders on policy impacts; prepare briefing materials and communications; organize stakeholder engagements; represent the company externally; and mentor team members to strengthen the government affairs function.

Manage and streamline office operations for a North Austin manufacturing/defense startup. Implement systems, coordinate cross-functional needs (Finance, HR, Facilities, Manufacturing), support onboarding and relocation logistics, manage catering and events, oversee vendor and contractor relationships for office buildouts, and maintain secure workplace practices and accurate office administration.

Partner with Creator, Product, Eng, Data, and Finance to ensure marketplace liquidity by sizing creator supply, owning funnel analytics, designing incentive programs, improving retention, resolving payments/disbursements, and building dashboards and processes to scale creator operations.

Provide strategic, proactive support to two VP-level leaders in Growth, managing calendars, rhythms, events, travel, expenses, cross-functional coordination, AI-driven automation, process improvements, and culture/engagement initiatives while handling confidential information.

The Senior Procurement Manager oversees sourcing and managing hardware procurement, negotiates contracts, and collaborates with engineering and finance teams on vendor engagements and strategies.

Lead technical escalations for the ClearLine buy-side platform, troubleshoot complex programmatic ad workflows, use SQL/Python in Snowflake/Databricks to analyze data and automate workflows, leverage AI tools to design scalable operational solutions, produce technical documentation, and coordinate cross-functional fixes with Product, Engineering, and Account Management.

Support and administer enterprise systems and collaboration platforms, manage remote access solutions, troubleshoot user issues, and contribute to projects.

Supervise a call-center customer service team, manage daily operations and workloads, coach and develop staff, handle escalations, monitor performance and SLAs, and collaborate cross-functionally to improve processes and customer satisfaction.

Support claims organization by analyzing and redesigning workflows, coordinating and delivering multiple projects, performing root-cause analysis, producing process maps and documentation, tracking KPIs, and enabling cross-functional adoption through training and influence.

Provide high-level administrative and communications support to the CIO and Global IT team: manage calendars, travel, expenses, meetings, reports, and special projects; act as CIO proxy, lead strategic initiatives, analyze metrics, and build executive-level relationships while maintaining confidentiality and organizational effectiveness in a hybrid workplace.