Top Operations & Support Jobs

The Sorter Operator will aid in material preparation for processing, segregate recyclables, maintain cleanliness, and assist in training new employees.

Serve as a front-line customer service representative managing inbound interactions across phone, email, and chat. Resolve escalations, monitor orders, support partner experiences, document actions, collaborate cross-functionally, and support fan engagement initiatives. Hybrid role with evening, weekend, and holiday shifts.

Lead Rocket's government affairs strategy by building relationships with lawmakers, regulators, and industry partners; monitor and analyze federal legislative and regulatory developments; advise internal leaders on policy impacts; prepare briefing materials and communications; organize stakeholder engagements; represent the company externally; and mentor team members to strengthen the government affairs function.

Manage and streamline office operations for a North Austin manufacturing/defense startup. Implement systems, coordinate cross-functional needs (Finance, HR, Facilities, Manufacturing), support onboarding and relocation logistics, manage catering and events, oversee vendor and contractor relationships for office buildouts, and maintain secure workplace practices and accurate office administration.

Lead IT as a product for a ~800-person remote company: build AI-first service delivery, architect enterprise-grade identity and device trust (Okta, Jamf), govern a 200+ app SaaS portfolio, own major incident response, partner with Security on zero-trust and compliance, and scale a globally distributed IT team while enabling enterprise sales.

Provide strategic, proactive support to two VP-level leaders in Growth, managing calendars, rhythms, events, travel, expenses, cross-functional coordination, AI-driven automation, process improvements, and culture/engagement initiatives while handling confidential information.

Conduct end-to-end fraud and AML investigations, manage KYC/KYB onboarding queues, perform merchant underwriting and due diligence, validate partners with support and banks, author investigative reports, and help refine FRAML processes to ensure regulatory and internal compliance.

The Senior Procurement Manager oversees sourcing and managing hardware procurement, negotiates contracts, and collaborates with engineering and finance teams on vendor engagements and strategies.

Lead technical escalations for the ClearLine buy-side platform, troubleshoot complex programmatic ad workflows, use SQL/Python in Snowflake/Databricks to analyze data and automate workflows, leverage AI tools to design scalable operational solutions, produce technical documentation, and coordinate cross-functional fixes with Product, Engineering, and Account Management.

Support and administer enterprise systems and collaboration platforms, manage remote access solutions, troubleshoot user issues, and contribute to projects.