Top Operations & Support Jobs

Supports PAC NYC’s Development team through donor data management, prospect research, donor services, correspondence, event and calendar coordination, meeting documentation, departmental administration, and budget support. The role maintains CRM records, coordinates donor requests and tours, prepares executive briefs and written materials, tracks workflows, reconciles credit card reports, and provides high-touch service to donors and partners.

Provides fully onsite administrative and office-management support to the General Manager and organization. Responsibilities include front desk and visitor access, scheduling, facilities and supply coordination, events, travel arrangements, HR onboarding support, document management, records administration, and employee engagement activities. The role requires maintaining confidentiality, supporting security and badging processes, coordinating vendors and meetings, and using Microsoft Office 365 and related business systems.

Provides administrative and community support for After School Matters programs, serving as a liaison among branch staff, program providers, teens, families, and community partners. Responsibilities include managing communications, compliance follow-up, purchasing and reimbursements, recruitment events, inventories, sign-in and stipend support, meal documentation, data entry, and branch events. The role requires strong organization, communication, customer service, multitasking, and Microsoft Office skills.

Reviews and processes deposit transactions, checks, wires, exception items, debit card maintenance, account reports, and high-dollar transactions. Investigates EFT errors, resolves posting issues, indexes documents, and supports BSA/AML compliance. Requires strong data entry, communication, customer service, problem-solving, computer, and organizational skills in a bank operations environment that may be office-based or remote.

Manages affordable-housing occupancy activities, including applicant qualification, leasing, move-ins, renewals, annual and interim recertifications, rent calculations, waiting lists, resident records, payments, and compliance documentation. Provides resident and prospective-resident support, coordinates property communications and work orders, conducts leasing outreach, supports retention initiatives, and maintains compliance with HUD, Section 8, LIHTC, company, and applicable legal requirements.

Resolve customer support issues across chat, email, and social channels; investigate disputed market resolutions; identify recurring problems; create help center content; monitor high-volume queues; and collaborate with policy, product, and operations teams. The role requires clear writing, sound judgment in ambiguous situations, and the ability to learn prediction markets and crypto transactions.

Provides administrative support for academic departments, faculty, students, curricula, hiring processes, budgets, records, events, communications, and web content. Responsibilities include scheduling, purchasing, reimbursements, financial reporting, student worker hiring, faculty searches, academic program coordination, event logistics, maintaining records and calendars, and updating Drupal webpages and social media.

Leads all Keylink National Title operations, overseeing title and closing workflows, process improvement, technology optimization, KPIs, team development, budgeting, vendor contracts, compliance, risk management, and client service. The role develops operational strategy, improves efficiency, manages performance, and ensures adherence to regulatory and customer requirements.

Provides technical support for banking software products by triaging and resolving client cases through calls, email, web requests, and chat. Troubleshoots software, hardware, databases, networking, Microsoft environments, and client-server systems; documents cases in Salesforce; escalates issues; tests products; maintains knowledge-base content; identifies trends; and participates in after-hours support rotation.

Provides business operations, analytical, and administrative support for a university philanthropy program and executive leader. Collects and analyzes data, develops reports and dashboards, monitors goals, supports planning and resource processes, coordinates stakeholders and vendors, maintains data integrity, prepares presentations, and improves workflows. The role also coordinates meetings, tracks deliverables, handles confidential information, supports special projects, and contributes to process standardization and continuous improvement.