Top Operations & Support Jobs

Abstract telecommunications leases and amendments in Verizon FUZE, calculate rent streams and escalators, reconcile back-rent payments, audit lease data, retrieve and review assignment packages, and resolve document discrepancies with Verizon. The role requires telecommunications site acquisition experience, lease analysis, database accuracy, stakeholder coordination, negotiation, project management, and strong communication skills.

Provide Tier 2/3 IT support for business clients across Windows, macOS, mobile devices, Microsoft 365, Azure, networking, endpoints, hardware, and software. Administer cloud and endpoint environments, troubleshoot security and connectivity issues, maintain tickets and documentation, support installations and migrations, train clients, and proactively remediate technical problems. The role includes occasional after-hours/on-call support and approximately 15% travel for client visits or projects.

Provides customer and affiliate support by coordinating service requests, following up on work orders, scheduling services, collecting documentation, and communicating status updates. Supports Account Managers, manages high-volume correspondence, maintains accurate records, resolves and escalates issues, and coordinates multiple priorities in a fast-paced environment while protecting sensitive customer information.

Processes client account openings, maintenance requests, asset transfers, distributions, and other financial transactions. Maintains accurate records, verifies documentation, resolves paperwork issues, researches requests, and supports advisors through phone, email, and service channels. The role requires attention to detail, financial report reconciliation, customer service, organization, communication, Microsoft Office proficiency, and basic administrative experience. Training and cross-functional collaboration support progression into more complex account servicing responsibilities.

Supports the growth and daily operations of a life sciences business incubator. Responsibilities include recruiting and onboarding tenants, coordinating entrepreneurial programs and events, managing outreach and partnerships, supporting tenant needs, tracking performance metrics, preparing reports, and identifying opportunities to improve occupancy, utilization, revenue, and tenant outcomes.

Supports bond and surety service activities, including bond setup, renewals, endorsements, cancellations, reinstatements, invoicing, documentation, and data management. Coordinates with clients, account teams, surety underwriters, and accounting to gather underwriting information, resolve service or billing issues, track pending items, and maintain accurate records in EPIC. Provides client communication, supports aged receivables and check requests, and contributes to process improvement while meeting accuracy, productivity, compliance, and service standards.

Provides administrative and customer support for health-sector programs by coordinating schedules, virtual meetings, communications, records, evaluations, proposals, contracts, events, account provisioning, troubleshooting, invoicing, and customer inquiries. Maintains trackers and documentation while supporting Account Managers and internal teams. Uses Microsoft 365, Salesforce, Monday.com, Zoom, and related business applications to manage operational processes and deliver timely, accurate customer assistance.

Provides first-tier desktop and help desk support for City facilities. Installs, configures, images, and troubleshoots Windows laptops, desktops, printers, software, drivers, and firmware. Documents and resolves tickets, communicates technical issues to end users, escalates complex problems, supports remote facilities, and contributes to Active Directory migration and multifactor authentication projects.

Engage with customers through calls, email, and chat; diagnose issues across payments, cards, travel, bank linking, and accounting integrations; manage escalations across internal teams; use and improve AI-powered CX tools; communicate clearly with customers; and build process improvements, automations, SOPs, and knowledge-base updates.

Coordinates IT support for business users and vendors, covering SAP, Microsoft 365, infrastructure, networking, and business applications. Manages IT requests from intake through resolution, tracks issues and project timelines, coordinates vendor deliverables, escalates critical problems, provides status updates, and collaborates with Japan-based stakeholders.